said by Typical:I wrote to PhonePower address that was given here. Someone looked into the details of this incident for me.
It turns out that I needed to meet certain specific requirements in order to receive the rebate from voip-rebates; and I missed one of those steps. Just the same, PhonePower issued a service credit to me for a portion of that rebate.
PhonePower handled this issue very gracefully and I continue to be happy with my move to PhonePower.
Why not update your review to own up to your mistake and retract your last paragraph? Just a thought?
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