 banditws6Shrinking Time and DistancePremium
join:2001-08-18
Frisco, TX
 ·RoadRunner Cable
| Not charged for hitting Verizon pages? said by Verizon :
Usage fees are not charged when a customer simply launches the Internet browser and lands on the Verizon Wireless Mobile Web homepage, which is the default setting.
Really?
When my wife had a Verizon phone -- a Moto E815, not even a smart phone -- she'd get multiple $1.99 "Data Access" fees per month. Once or twice I know she accidentally hit that "My Account" link within the phone's menus and immediately hit "Clear" in a panic attempt to abort the connection. I'm assuming that would have taken her to a Verizon webpage (she always cancelled the request before a page rendered), but according to VZW's statement, even that shouldn't have cost money.
I called VZW to complain about the charges that had no apparent cause, and they would neither give me any details about the data services used nor would they agree to credit me for them. The only option they gave me was to block all data services, which they also claimed would block SMS, which I didn't want to do. I can't speak for the accuracy of what they told me, so that might have been incorrect...but c'mon, when the service provider can't even get their facts straight...?
So I canceled the account instead, and it'll be a cold day in hell before I go back. Bunch of idiots.
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"I'll follow the law until it's just stupid." -Ted Nugent |
