 Z80APremium
join:2009-11-23
 ·Cox HSI
| ETF is sort of understandable Given the cost of trenching the yard to the house, bringing out an ONT, installing it, etc. When you cancel, they don't get their ONT back (at least in my area VZ leaves everything, ONT, battery, etc). But that ETF should then apply to every new sub, not just double/triple/quad play.
Meanwhile I think the magic triple play number is $99 and they're going for $109 which puts them 10% higher than cable competitors in many markets. |
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| Verizon loves those ETF's.
So what if they have to spend money getting the customer. That's the risk of doing business. Provide a great service at a fair price and most people will stay put unless they lose their job or have to move (unforseen circumstances).
Verizon has to invest money to get money. That's part of running a business.
Penalizing a customer for defecting is very bullish and more of a scare tactic than anything. |
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 DaveDudeNo Fear
join:1999-09-01
New Jersey
kudos:1 | reply to Z80A
cable can. telco cant. I guess that should be Verizon new phrase, we cant do what cable has done for years. Plus Cable doesnt get funds from the government. |
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Z80APremium
join:2009-11-23 Reviews:
·Cox HSI
| reply to GinaETF
said by GinaETF :
Verizon loves those ETF's. So what if they have to spend money getting the customer. That's the risk of doing business.
So what if the customer has to pay an ETF...they agree to it when they sign up.... |
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Reviews:
 ·AT&T Southeast
 ·Clearwire Wireless
| reply to GinaETF
ETFs ARE reasonable, considering marketing, installation, sales commissions, and maintenance just to name a few.
Unless you want a HUGE bill to go month-to-month. Virtually all (service) industries have these.
How would you feel if you spent a grand to to start a customer, then to having them wanting to disconnect a month or two later.
***please note that i never said that i liked them |
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Reviews:
 ·Verizon FiOS
·Optimum Online
| reply to GinaETF
said by GinaETF :
Verizon loves those ETF's.
So what if they have to spend money getting the customer. That's the risk of doing business. Provide a great service at a fair price and most people will stay put unless they lose their job or have to move (unforseen circumstances).
Verizon has to invest money to get money. That's part of running a business.
Penalizing a customer for defecting is very bullish and more of a scare tactic than anything.
If you want the best theres a premium to be paid. At least its not like Cablevision with their ultra service $300 install fee. This way you only pay if you leave otherwise its no charge. |
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Z80APremium
join:2009-11-23 | True. |
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Z80APremium
join:2009-11-23
2 edits | reply to DaveDude
Cable can what? Charge a $300 install fee like CV does for their top tier service? Offer a service without caps? Oh yeah, that isn't cable, that VZ. Take annual 3X inflation price increases. THAT, cable CAN do. |
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| reply to margaf77
See thats an unfair comparison since if you do leave you pay a higher fee then cablevision. ITs like verizon putting a 100/100 plan. They would have to upgrade some people to gpon and put in a significant expedniture to do it.
Cablevision puts that price to not get people who will have it a month then drop it. It is pretty cheap since businesses will be the only ones really getting the service anyway. |
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rcabor4
join:2007-04-17
Grand Prairie, TX | reply to sven_kirk3
How would you feel signing up for a service, said service sucks, but you have to pay a high amount to get out of crappy service? |
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 kmb40
join:2004-08-02
Fort Washington, MD | reply to sven_kirk3
I would feel like I need to find out why that person is leaving me as a customer and address that issue.
Jacking up EFT's says you know they will leave so you want to cover your ass.
What about putting measures in place that make me want to stay? |
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Reviews:
·Verizon FiOS
·Optimum Online
| reply to majortom1029
said by majortom1029:See thats an unfair comparison since if you do leave you pay a higher fee then cablevision. ITs like verizon putting a 100/100 plan. They would have to upgrade some people to gpon and put in a significant expedniture to do it. Cablevision puts that price to not get people who will have it a month then drop it. It is pretty cheap since businesses will be the only ones really getting the service anyway. I recently defected from CV after them not being able to come even close to the 30/5 I was paying for, Id hate to see how they under-perform with Ultra.
But how is them charging up front so you dont leave and VZ charging you if you do any different? Aside from the fact that I pay nothing but my bill if I just keep service running, which seems easy from my POV. |
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