| reply to Z80A
Re: ETF is sort of understandable Verizon loves those ETF's.
So what if they have to spend money getting the customer. That's the risk of doing business. Provide a great service at a fair price and most people will stay put unless they lose their job or have to move (unforseen circumstances).
Verizon has to invest money to get money. That's part of running a business.
Penalizing a customer for defecting is very bullish and more of a scare tactic than anything. |
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 Z80APremium
join:2009-11-23
 ·Cox HSI
| said by GinaETF :
Verizon loves those ETF's. So what if they have to spend money getting the customer. That's the risk of doing business.
So what if the customer has to pay an ETF...they agree to it when they sign up.... |
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Reviews:
 ·AT&T Southeast
 ·Clearwire Wireless
| reply to GinaETF
ETFs ARE reasonable, considering marketing, installation, sales commissions, and maintenance just to name a few.
Unless you want a HUGE bill to go month-to-month. Virtually all (service) industries have these.
How would you feel if you spent a grand to to start a customer, then to having them wanting to disconnect a month or two later.
***please note that i never said that i liked them |
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Reviews:
 ·Verizon FiOS
·Optimum Online
| reply to GinaETF
said by GinaETF :
Verizon loves those ETF's.
So what if they have to spend money getting the customer. That's the risk of doing business. Provide a great service at a fair price and most people will stay put unless they lose their job or have to move (unforseen circumstances).
Verizon has to invest money to get money. That's part of running a business.
Penalizing a customer for defecting is very bullish and more of a scare tactic than anything.
If you want the best theres a premium to be paid. At least its not like Cablevision with their ultra service $300 install fee. This way you only pay if you leave otherwise its no charge. |
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Z80APremium
join:2009-11-23 | True. |
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| reply to margaf77
See thats an unfair comparison since if you do leave you pay a higher fee then cablevision. ITs like verizon putting a 100/100 plan. They would have to upgrade some people to gpon and put in a significant expedniture to do it.
Cablevision puts that price to not get people who will have it a month then drop it. It is pretty cheap since businesses will be the only ones really getting the service anyway. |
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rcabor4
join:2007-04-17
Grand Prairie, TX | reply to sven_kirk3
How would you feel signing up for a service, said service sucks, but you have to pay a high amount to get out of crappy service? |
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 kmb40
join:2004-08-02
Fort Washington, MD | reply to sven_kirk3
I would feel like I need to find out why that person is leaving me as a customer and address that issue.
Jacking up EFT's says you know they will leave so you want to cover your ass.
What about putting measures in place that make me want to stay? |
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Reviews:
·Verizon FiOS
·Optimum Online
| reply to majortom1029
said by majortom1029:See thats an unfair comparison since if you do leave you pay a higher fee then cablevision. ITs like verizon putting a 100/100 plan. They would have to upgrade some people to gpon and put in a significant expedniture to do it. Cablevision puts that price to not get people who will have it a month then drop it. It is pretty cheap since businesses will be the only ones really getting the service anyway. I recently defected from CV after them not being able to come even close to the 30/5 I was paying for, Id hate to see how they under-perform with Ultra.
But how is them charging up front so you dont leave and VZ charging you if you do any different? Aside from the fact that I pay nothing but my bill if I just keep service running, which seems easy from my POV. |
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