 KearnstdElf WizardPremium join:2002-01-22 Mullica Hill, NJ | reply to Z80A
Re: MS Security Essentials would hopefully save internet tech support time too for real ISP problems and not CPE software problems. soon as a customer gets a virus they dont call the OEM or or goto the yellow pages for a computer repair shop.
they call their cable or dsl/fiber provider because well it came from the internet so clearly the ISP is at fault. and yes i have gotten that call many times, they think the virus came from the cable modem, and not their kid clicking yes to every popup from facebook ads. -- [65 Arcanist]Filan(High Elf) Zone: Broadband Reports |