site Search:


 
    All Forums Hot Topics Gallery






how-to block ads


 
Search Topic:
Uniqs:
78
Share Topic
Post a:
Post a:
AuthorAll Replies


ki1o
Premium
join:2001-04-12
Atlanta, GA

Good technical support?

quote:
AT&T Broadband's product director Scott Russell argues that consumers need good technical support and removing NAT is the only way to remote troubleshoot individual PCs on the LAN. "We don't support NAT boxes," Russell says. "Sometimes, we ask customers to disable the NAT box. If they do, we often find the problem, and find that problem is the NAT box."
When was the last time any one had good technical support from an AT&T tech?


el scorcho
Cupid Stunt

join:2000-12-01
Brooklyn, NY

Comcast is attempting the same thing.

this was posted in Slashdot a few days ago - »slashdot.org/article.pl?sid=02/0···e=thread

quote:
"A co-worker of mine resigned today. His new job at Comcast: Hunting down 'abusers' of the service. More specifically, anyone using NAT to connect more than one computer to their cable modem to get Internet access- whether or not you're running servers or violating any other Acceptable Use Policies. Comcast has an entire department dedicated to eradicating NAT users from their network. We knew this was coming since this Slashdot article from two months ago, but did anyone think they'd already be harassing people that are using nothing more than the bandwidth for which they are paying? It makes me very happy that my DSL kit arrived yesterday, and I'll be cancelling my Comcast cable modem early next week."
--
let us go forward, not backwards! upwards, not forwards. and twirling, twirling, twirling towards freedom!


g0nepostal
I Am The One Her Mom Warned Her About

join:2001-03-23
Concord, CA

reply to ki1o
From looking at the ATTBI forum, I'll venture a guess:

"Very rarely, if at all."

gp


pierce2

join:1999-09-22
Santa Cruz, CA

reply to el scorcho
Only, COMCAST doesn't HAVE the 'no multiple computers' clause in their published AUP. AFAIK, that /duh posting was a troll.


Sunday, 03-Jun 03:41:53 Terms of Use & Privacy | feedback | contact | Hosting by nac.net - DSL,Hosting & Co-lo
over 12.5 years online © 1999-2012 dslreports.com.
Most commented news this week
Hot Topics