Willy Premium Member join:2000-09-24 USA |
Willy
Premium Member
2010-Jan-2 6:46 pm
[optical] Computer doesn't recognize Blu Ray discI have a Dell XPS630. WinXP Pro with a PLDS BD-4B1S optical drive and the computer give me an error message when I put in a BluRay disc. "Windows can not read from this disc. The disk may be corrupted, or it could be using a format that is not compatible with Windows."
I have the most current firmware for the drive and software updates from Microsoft.
Couldn't find anything in the Dell forums.
I did read something about UDF File System Drivers.
Any ideas how to fix this problem? Thanks |
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psafux Premium Member join:2005-11-10 |
psafux
Premium Member
2010-Jan-2 7:03 pm
Did it ever read blu-ray discs?
is the disc itself damaged, scratched or smudged in any way?
have you tried another disc? |
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Smoove910 Premium Member join:2005-08-01 Nampa, ID |
to Willy
What are you trying to use to view it? If you are using Windows Media Player, is it capable of Blu-ray? |
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Willy Premium Member join:2000-09-24 USA |
to psafux
No I've never tried a BluRay disc in this drive until yesterday. I tried 3 discs.
I'm not trying to watch the movie, the computer doesn't even recognize the disc.
I get a message:
Disk not formatted "Windows can not read from this disc. The disk may be corrupted, or it could be using a format that is not compatible with Windows." |
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psafux Premium Member join:2005-11-10 |
psafux
Premium Member
2010-Jan-2 9:43 pm
said by Willy:No I've never tried a BluRay disc in this drive until yesterday. I tried 3 discs. I will have to ask the obvious, is it a bluray player? |
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Willy Premium Member join:2000-09-24 USA |
Willy
Premium Member
2010-Jan-2 10:10 pm
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psafux Premium Member join:2005-11-10 1 edit |
psafux
Premium Member
2010-Jan-2 10:32 pm
that page is for a DH-4b1s. you mentioned you have a BD-4b1s.
It should say on the faceplate of the rom if its bluray or not
edit:
and I can't find diddly on BD-4B1S so maybe that was a typo to begin with |
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Willy Premium Member join:2000-09-24 USA |
Willy
Premium Member
2010-Jan-2 11:15 pm
I was just looking for something to show you, I didn't notice the mistake. Yes, the invoice for the computer lists this as a Bluray player and burner. |
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Smoove910 Premium Member join:2005-08-01 Nampa, ID |
to Willy
If you don't have a media player which supports Blu-Ray, you will get the error message you are receiving. Windows Media Player does not support Blu-ray natively, so you will have to install additional software to view the movie... something like Cyberlink Power DVD Ultra, or comparable is what you'll need. |
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Willy Premium Member join:2000-09-24 USA |
Willy
Premium Member
2010-Jan-3 12:15 am
I'm going to "My Computer" and clicking on Drive D and getting the message I posted above.
Even without a player I should be able to right click on the drive and choose Explore and view the files right? I can do that with a standard DVD.
Forget about playing if for now, once the computer recognizes the disc I'll worry about a player. |
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Smoove910 Premium Member join:2005-08-01 Nampa, ID |
Is the disc a known good disc? A movie, or a blank disc? |
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Willy Premium Member join:2000-09-24 USA |
Willy
Premium Member
2010-Jan-3 1:10 am
Yes I played the movie with no problem in my Samsung player. |
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Zorack join:2001-12-14 Fayetteville, WV |
to Willy
contact dell,it is also possible you have a bad player,but try the cyberlink dvd player or even try vlc media player(which is what I use for watching movies) |
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to Willy
You may need an UDF driver to view blu ray discs in explorer. |
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gregmck |
Toshiba has an UDF driver that works for Windows XP. Do a search for 'Toshiba UDF 2.5 driver'. |
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Willy Premium Member join:2000-09-24 USA |
Willy
Premium Member
2010-Jan-4 6:43 pm
In some of my searches before I posted this question I found references to "UDF File System Drivers", I mentioned this in the question.
Is this a hardware non specific driver? I don't know what brand the player is but it's not Toshiba. |
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1 recommendation |
Windows XP does not have support for discs that are formatted in UDF. Blu ray uses UDF. So the issue is not hardware but the OS. I believe the Toshiba driver should work with any XP system not just Toshiba's hardware. |
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Willy Premium Member join:2000-09-24 USA |
Willy
Premium Member
2010-Jan-4 7:30 pm
That did it. I can explore the disk ans as soon as I find a decent player I can watch it too.
I have PowerDVD by Cyberlink (? I think that's right). It recognizes the disk but gets stuck in a "Check for Update" mode.
Thanks again. |
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