Same here, the keep insisting that there is 3G coverage in my area. I know for sure Verizon is the only 3G provider here. When you go to the coverage maps, my area is NOT serviced. Even if they used the AT&T network as well (GSM), we are in the EDGE 2G here anyway. ALOT OF MISCONCEPTIONS SO FAR.
Plus, who wanted to pay a restocking fee of $15.00 if it doesn't work ? ? ? they should know for sure and not have to go thru guesswork.
I called to verify coverage in my area that is EDGE only on the T-Mobile network and only Verizon provides the "3G" speeds. The rep insisted that 3G coverage was available and if not I had 14 days to return the device minus the $15 restocking fee. When my Verizon contract expires in 3 months I may give these folks a try.
I need to find out if it will work with my cradlepoint router though.