said by WernerSchutz:It should not be called a "fee", but be included in the cost of the service so that when they advertise a FALSE price they will not be able to quietly add those "fees" unexpectedly on the monthly bill.
There should be ONE number on the bill and that should be the one advertised on the contract, not split into 30 different line items.
Should we have a "fee" for ATT's electrical services for their offices ? How about one for their janitorial service, closet cleaning crew or the water for their employees ? Really then they should advertise their service as free and then hit you with a $300/month bill made entirely of fees.
Excellent post. This is what frustrates me more than anything with these companies, they break out the fees as different line items which does nothing but confuse the customer. Advertise a price WITH all fees included. I can understand taxes not being included since they vary by county but at least combining their BS fees would eliminate some confusion.
