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1 edit | Got the call, 750gb last month I got the call today. Apparently, I used 750gb last month. I gave the abuse rep a piece of my mind. I wasn't rude or ugly, but I took the opportunity to stand on my soapbox and let him know what I thought of their "service". The guy even went as far as lying to me about their business plans. He tried to convince me that the only business plans they offered were T1 lines. I know I used a lot, but I pay for the service. I should be able to use it as I see fit. Why offer a 50mbps connection and then threaten to cut it off when it's used?
Do I have to sign a contract to switch to the business tier? I never could get a straight answer from any of the reps I talked to. One of them mentioned me having to sign an agreement, but didn't say what it was. | |
|   JohnInSJPremium
join:2003-09-22
San Jose, CA
 ·PHONE POWER
 ·Comcast
| Re: Bandwidth Limits/Congestion Management - All discussion here Yes. see »comcast.com/business
You can sign anywhere from 1 to 3 year terms - your price is locked for the term. The 1 yr term is $300 to install, 2 years is $150, 3 years is free.
You face hefty (HEFTY) ETF fees if you leave before your contract is up.
Re "I should be able to use it as I see fit" - sigh. Yeah. Well, notice how the business class 50/10 service costs way WAY more then residential? Some of that cost is better techs, and better support, and "free" modem rental. The rest covers the backhaul cost for you to use all those extra bits. Anyway, let's not rehash that argument, I think the pricing speaks for itself.
Found these posted recently, seems pretty close more or less:
16/2 - 89.95/mo
22/5 - 99.95/mo
50/10 - 189.95/mo
You can usually score the bottom end 12/2 for $59, which is a steal if you can get 5 statics for $10 as well. When compared to a T1, you are getting way better speeds and way less cost 
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My place : »www.schettino.us | |
| |  espaethDigital PlumberPremium,MVM
join:2001-04-21
Minneapolis, MN
kudos:2
·Vitelity VOIP
| Re: Bandwidth Limits/Congestion Management - All discussion here said by JohnInSJ:You can sign anywhere from 1 to 3 year terms - your price is locked for the term. The 1 yr term is $300 to install, 2 years is $150, 3 years is free. Not sure if this still holds true, but in the Minneapolis market last year it was a $50 set-up fee to do a residential to business conversion with a 1 year contract. | |
| | | JohnInSJPremium
join:2003-09-22
San Jose, CA Reviews:
·PHONE POWER
·Comcast
| Re: Bandwidth Limits/Congestion Management - All discussion here said by espaeth:said by JohnInSJ:You can sign anywhere from 1 to 3 year terms - your price is locked for the term. The 1 yr term is $300 to install, 2 years is $150, 3 years is free. Not sure if this still holds true, but in the Minneapolis market last year it was a $50 set-up fee to do a residential to business conversion with a 1 year contract. That's a good deal if you can get it!
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My place : »www.schettino.us | |
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| | said by StrongBad18:I got the call today. Apparently, I used 750gb last month. I gave the abuse rep a piece of my mind. I wasn't rude or ugly, but I took the opportunity to stand on my soapbox and let him know what I thought of their "service". The guy even went as far as lying to me about their business plans. He tried to convince me that the only business plans they offered were T1 lines. I know I used a lot, but I pay for the service. I should be able to use it as I see fit. Why offer a 50mbps connection and then threaten to cut it off when it's used? Do I have to sign a contract to switch to the business tier? I never could get a straight answer from any of the reps I talked to. One of them mentioned me having to sign an agreement, but didn't say what it was. Get the business tier, it is worth it. As far as the rude "abuse" guy, I wish one day I could have a face to face meeting with this guy. His demeanor makes collection agency "reps" sound like church supporters. It takes a special talent to be so rude and speaks volumes about the management that hires and promotes such people. | |
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