US Telco Support > AT&T > AT&T Southwest > new smtp.att.yahoo.com problem

new smtp.att.yahoo.com problem

That sounds like an error in your router, rather than other stuff. At least, on my box, 1&1 is set up on port 587. I can't see the port that being used by AT&T SMTP. (It's hidden somewhere in my anti-virus setup. )

reply to btaylor1
thanks for your thought. does it consider the same router has been in place, operating flawlessly in this scenario, for a year or two before today's issues started? thanks again for your thought, i appreciate

PS, wireless is otherwise fine. i need to read your message more carefully; i'm probably so frustrated that i may be missing a good clue you're supplying. thx again

LAST PS, when i fell back to smtp.1and1.com, i had to go to default port 25 and unsecured. 1and1 is not the issue; it's my fallback. my issue is working port 465 ssl smtp.att.yahoo.com TODAY quit working on wireless side; same settings hardwired continue working!

The router (or access point) seemed to me to be the only thing that's different between the wired mode and wireless modes. That is, if I read your post correctly that the laptop works in wired mode, but not wireless.

Maybe the router has decided it doesn't want to route port 465 outbound from a wireless IP.

BTW, this is as screwy as my son-in-law's router and my laptop - works fine wired mode, in wireless it gets through the security, gets an IP address, then won't route. We're both not fresh off the cabbage truck, but neither of us could figure that one out. Having fun at Christmas got in the way of serious debugging, though.

PS to your PS - I was just pointing out that 1&1 uses different port.

reply to btaylor1
I have been having the same issue you described. It started yesterday midday sometime. I do not use wireless. All my computers are hardwired. Both computers that I have email clients on give the same error message. I can usually recieve, but can't send. I use OE on one and regular Outllook on the other. I have had the same setup for three years.
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Americans don't care how much something costs, as long as they don't have to pay for it all at once.

reply to btaylor1
today's update. my wife started having same occasional failures today with her hardwired desktop sending out smtp.att.yahoo.com. i did something i should have earlier and powered down u-verse residential gateway and an extra wifi router i use. i then powered on all computers with no router turned on at all and browsed to IE failure. then i turned off all the computers and powered on u-verse residential gateway and the extra router.

results: my wife's "child" account now again sends fine from hardwired desktop via smtp.att.yahoo.com. my personal mail goes out fine via smtp.att.yahoo.com from hardwired desktop "and" from my laptop, both when hardwired ethernet and when runing only wirelessly. BUT my wife's child account mail fails over and over going out smtp.att.yahoo.com from my laptop. (i have a copy of her profile on it too so she can use client mail when we're on visiting family.)

i wonder if things might be on the road to sorting out, but when i've experienced these occasional "message could not be sent because connecting to SMTP server smtp.att.yahoo.com failed" they sometimes took a few days before things got fully back to normal (for a while!)

reply to btaylor1
ATT has changed to smtp.mail.att.com instead of smtp.mail.att.yahoo.com.

To the anon poster, I'm using smtp.att.yahoo.com and mine works just fine.

btaylor1 , I think that's what you said you were using, too.

reply to btaylor1
I just found out what was causing my outgoing issues on my email. I stumbled across the answer doing a google search. The date on our computer was wrong. It was ahead by three days and apparently the yahoo servers were kicking the emails back. That's crazy. My email was working on Jan8. Now that I have fixed the computer time everything is working perfectly again. Crazy.
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Americans don't care how much something costs, as long as they don't have to pay for it all at once.

reply to Johnny NG

reply to btaylor1
my problem with wife's outgoing is SOLVED

i was using incorrect p/w. now have corrected and am fine. maybe the special power cycling recounted earlier was the solution

SORRY for others' time i wasted! and thx again

You know, sometimes we overlook "obvious" things. I need to put this in the "questions to be asked next time" file.

Glad you got it fixed.

reply to btaylor1
man, same problem from 1-9 has started again this morning 2-4:

Sending of message Failed.
The message could not be sent because connecting to SMTP server smtp.att.yahoo.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your SMTP server setting is correct and try again, or else contact your network administrator.

figures right before the weekend.

AH WAIT. i see the att-provided mcafee was running a scan. i restarted the machine, and with the mcafee off after restart, mail sent out fine. maybe have learned something. sorry for any wasted time!

The SMTP servers occasionally have to be recycled (rebooted). I had this same type problem with my 1&1 account a couple of days ago. I just let it keep retrying, in 20 minutes, or so, the message went successfully.

thanks. this problem has just magically sorted out for me in the past too, but not 20 minutes later. more like a couple of days.

»port 465 and SSL have suddenly quit working

i obviously don't have the technical savvy of many people here, but i speculate sometimes changes get made arbitrarily, without notice, and then when enough people have their mail messed up, some goes in and quietly fixes the problem, again without notice. sezme!

reply to btaylor1
My problem is similar in nature, but I get a different message and has not been corrected at all...yet. All this began on either Tuesday or Wednesay of last week (02/03) - prior to that, my settings were working flawlessly, as they had been for over a year.

I get an SMTP error "Cannot send mail. The user name or password for SMTP: emailaddress@smtp.att.yahoo.com is incorrect". The message eventually sends out, although an hour or so later. Several calls to AT&T and they state that I have to use the Yahoo link on the iphones mail setup, but quite honestly, I don't like the whole web mail look and feel of it and would rather have setuo vi pop & smtp.

AT&T, to get me off of their backs after an hour and a half of tech support, throws me to an Apple Customer Care rep who indicates that I should be using cwmx.com as the SMTP protocol.

Does anyone know what is going on? Beyond frustrating.

reply to btaylor1

Just add this to the list

Having the same issue here.. I decided to *try* their 24/7 help desk support just to see what they could do. I was connected to a lady from India who for some reason couldn't wrap her head around the fact that the issue was not with my email configuration (I probably have more computer experience in years than her age ) She connected remotely to my computer and would not give up...She spent 30 minutes trying to reconfigure my email client and trying different settings which I was confident wouldn't work.

Sadly, I would ditch AT&T in a heartbeat if it wasn't for the fact that they are the only VDSL game in town and I hate Comcast even more so I guess I'm sticking with the lesser of two evils. AT&T Uverse service is crap...no Usenet servers like other ISPs and their network I believe needs upgrading because you get occasional lost packets which case you to have to use the reload button on the browser to reload the web page. When I had Sonic.net, I never had an issue. I wish I could have kept them but out where I live, I can't get reliable regular DSL service.

Yeah I am waiting for the posts that say its Outlook, when I switched to the server numbers several months ago, all of my problems went away. They also tried to blame it on my blackberry, but it does this when it is off also.

Now as is typical and out of the blue, mail issues again.