 morboComplete Your Transaction
join:2002-01-22
00000 | class action suit time It really is class action lawsuit time. And who can blame Verizon? They don't want to give up 1.99/customer per month of pure profit no matter how many people complain. It will take legal action to force their hand. Greed is just too powerful. |
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 pnh102Reptiles Are Cuddly And PrettyPremium
join:2002-05-02
Mount Airy, MD | said by morbo:It really is class action lawsuit time. A class action suit won't do squat.
Even if one was brought, the typical result will be the lawyers getting a huge winning, and Verizon giving coupons to the class for a discount on their next Verizon purchase, or something silly like a 3 cent credit on their next bill.
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"Net Neutrality" zealots - the people you can thank for your capped Internet service. |
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DodgePremium
join:2002-11-27 | reply to morbo
So lawyers will get a lot of money and customers will get stuck with another "recoup" fee, which means that instead of some people getting charged 1.99, everyone will get charged. |
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But it would stop the practice more than likely. I don't care about getting money, I've been able to get a refund easier and easier each month after the first time I had to argue for almost an hour to get it taken off. |
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morboComplete Your Transaction
join:2002-01-22
00000 | reply to Dodge
said by Dodge:So lawyers will get a lot of money and customers will get stuck with another "recoup" fee, which means that instead of some people getting charged 1.99, everyone will get charged. Let's see. Verizon isn't going to give up charging 1.99 to people without some kind of fight. Asking them nicely hasn't worked, and it's ethically and legally questionable on how and why they are doing this. What options are left? Say pretty please?
No one likes lawyers, but they serve a vital purpose. In this case, keeping the big guy honest. It will cost Verizon millions and they will have to --gasp-- be up front with customers about charges. Sure they may raise their rates, but they cannot sneak mystery charges onto bills with impunity. |
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 VanPremium
join:2009-07-08
New Orleans, LA | reply to pnh102
said by pnh102:said by morbo:It really is class action lawsuit time. A class action suit won't do squat. Even if one was brought, the typical result will be the lawyers getting a huge winning, and Verizon giving coupons to the class for a discount on their next Verizon purchase, or something silly like a 3 cent credit on their next bill. Agreed that the lawyers would win but hopefully it would bring more attention to the problem and thus force VZ to act to fix this |
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elray
join:2000-12-16
Santa Monica, CA Reviews:
 ·SONIC.NET
 ·RoadRunner Cable
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said by morbo:It really is class action lawsuit time. And who can blame Verizon? They don't want to give up 1.99/customer per month of pure profit no matter how many people complain. It will take legal action to force their hand. Greed is just too powerful. While even I have my suspicions about Verizon's motivation sometimes, the $1.99 charge is clearly just incompetency manifested in their billing system, and is not considered a major problem by the corporation.
Eventually, it will be fixed, and reversing entries applied.
Consumers may be annoyed by it when they actually read their bill, but that's a small minority of the base, and the word is "annoyed", not "outraged".
Don't be so harsh on greed, either. Without it, you wouldn't have a paycheck. |
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morboComplete Your Transaction
join:2002-01-22
00000 | said by elray:Eventually, it will be fixed, and reversing entries applied. Care to formalize this as a bet? $50 says this will never happen on its own. Meaning VZ is content to collect the $2/mo per customer knowing their billing system is broken; VZ will never automatically and willingly give those charges back to the countless customers that have complained and those that have not complained.
I disagree that it's a minority of the base and that the word is "annoyed" and not "outraged". The fact is that Verizon is stealing from customers each and every month. |
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 MattAll noise, no signal.Premium
join:2003-07-20
Jamestown, NC
kudos:12 | reply to pnh102
said by pnh102:said by morbo:It really is class action lawsuit time. A class action suit won't do squat. Even if one was brought, the typical result will be the lawyers getting a huge winning, and Verizon giving coupons to the class for a discount on their next Verizon purchase, or something silly like a 3 cent credit on their next bill. I agree, Verizon customers would be left to foot the bill to make a couple of lawyers rich. This is the job of the FCC. The problem is, aside from a strongly worded letter, they don't seem to want to do their job. Unless "must have ability to write strongly worded, official sounding letters and then wash your hands of the matter" is in their job description?
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pnh102Reptiles Are Cuddly And PrettyPremium
join:2002-05-02
Mount Airy, MD | said by Matt:This is the job of the FCC. The problem is, aside from a strongly worded letter, they don't seem to want to do their job. I would imagine there must be some law being broken here. We have so many laws that there has to be one that covers this. But you're right, a law is only meaningful if it is enforced.
I still take the position that any fees that are not the result of a government tax must be included in the advertised price of service, just like with any other purchase people make.
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"Net Neutrality" zealots - the people you can thank for your capped Internet service. |
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??? Not sure the argument here, or even that it is a botched billing system if you know something is screwed up and do nothing to fix it.
No their not greedy.. Right. Not sure why folks would want to stick with a company that is out to screw them, oh wait if we used that as a measuring stick no one would have a cell phone.
I think captialism works if we could get rid of the greedy bastards. |
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said by Dodge:So lawyers will get a lot of money and customers will get stuck with another "recoup" fee, which means that instead of some people getting charged 1.99, everyone will get charged. Yep. Once all is said and done, they'll just add a "Legal Compliance Fee." Customers lose no matter what. |
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 en102Canadian, eh?
join:2001-01-26
Valencia, CA | reply to morbo
I agree.. it won't be nice, and rates (surchages ?) will probably go up to cover for it, but they have to clear this up. |
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en102Canadian, eh?
join:2001-01-26
Valencia, CA | reply to morbo
Also, how much effort (cost) will it take on VZW's part to investigate each case ? If this wasn't being pressed, at best, you would get a refund only on those that called in and complained, while there may be millions of customers being wrongfully billed. |
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said by elray:said by morbo:It really is class action lawsuit time. And who can blame Verizon? They don't want to give up 1.99/customer per month of pure profit no matter how many people complain. It will take legal action to force their hand. Greed is just too powerful. While even I have my suspicions about Verizon's motivation sometimes, the $1.99 charge is clearly just incompetency manifested in their billing system I suspect that they just don't have a handle on how these charges are appearing and can't find the programmers who actually coded a lot of their billing code. It was probably done in India and they may not even have the source code on hand themselves. Now that is horrible IT project mgt technique, but I have seen things like this before where all the coding was outsourced.
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 nona
@frontiernet.net | reply to tlylework
but capitalism is based on greedy basterds. |
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 dvd536as Mr. Pink as they comePremium
join:2001-04-27
Phoenix, AZ
kudos:4 | reply to morbo
said by morbo:It really is class action lawsuit time. And who can blame Verizon? They don't want to give up 1.99/customer per month of pure profit no matter how many people complain. It will take legal action to force their hand. Greed is just too powerful. And just where do you think settlement funds come from? a magic money tree? no, unfees on your bill!
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When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee |
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paulme
join:2007-11-06
Kirkland, WA | reply to pnh102
The FCC would need to enforce that... oh wait... |
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