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jmn1207
Premium
join:2000-07-19
Ashburn, VA
kudos:1

Creative

How cute, Verizon found a way to keep their $1.99 charge for those users that never actually want or need to to use any data services. I'm guessing, just as it happens now, that even an inadvertent trip along the data route will bring about this $1.99 fee.

Crypto_Bug

join:2001-05-31
Torrington, CT
said by jmn1207:

How cute, Verizon found a way to keep their $1.99 charge for those users that never actually want or need to to use any data services. I'm guessing, just as it happens now, that even an inadvertent trip along the data route will bring about this $1.99 fee.
Just call and they will credit you the $1.99 fee. I've called a few times and they didn't even question it and just credited it back.
--
Certs: CCNA, GPEN, GCIH, GCFW, GSEC, GCIA, GCFA


elios

join:2005-11-15
Springfield, MO
reply to jmn1207
does this effect people that have a contract already or just new ones?

ke4pym
Premium
join:2004-07-24
Charlotte, NC
reply to jmn1207
What I'm interested to see is if they'll still honor their data block. All of my phones have text and data blocked so there's no chance of getting a text message or data fee.

Wonder if they'll keep that ability in place.


jmn1207
Premium
join:2000-07-19
Ashburn, VA
kudos:1

1 recommendation

reply to Crypto_Bug
said by Crypto_Bug:

said by jmn1207:

How cute, Verizon found a way to keep their $1.99 charge for those users that never actually want or need to to use any data services. I'm guessing, just as it happens now, that even an inadvertent trip along the data route will bring about this $1.99 fee.
Just call and they will credit you the $1.99 fee. I've called a few times and they didn't even question it and just credited it back.
Is it a 900 number that costs $1.99 per call?

Most people won't notice it on their bills or understand what this charge is for, and a majority of those that do evidently don't do anything about it. It reminds me of how mail-in rebates are used to display a great deal, while the process of actually getting these savings is usually a confusing ordeal with returns showing up several weeks or even months later.

It's just a gimmick that has proved to make millions of dollars, and not something that will likely be changed by the entity making this profit.


jmn1207
Premium
join:2000-07-19
Ashburn, VA
kudos:1
reply to ke4pym
said by ke4pym:

What I'm interested to see is if they'll still honor their data block. All of my phones have text and data blocked so there's no chance of getting a text message or data fee.

Wonder if they'll keep that ability in place.
Absolutely, I wouldn't expect that to change. The problem is that Verizon already charges a ton of money for text and picture mail features that a lot of people want and use, but I've not seen Verizon offer the ability to block just the data for online services that generates this $1.99 fee. Your choice is to completely block all types of data, like you are doing. The solution would be to make the first MB free, but that would cause Verizon to lose millions of dollars each month, so a consumer friendly solution will never happen. Verizon will just continue to blame the phone manufacturer's software, and keep raking in this bonus profit.


Camelot One
Premium,MVM
join:2001-11-21
Greenwood, IN
kudos:2
reply to ke4pym
said by ke4pym:

What I'm interested to see is if they'll still honor their data block. All of my phones have text and data blocked so there's no chance of getting a text message or data fee.

Wonder if they'll keep that ability in place.
I would expect they'll follow the directory listing plan that requires a fee to not be listed, and start charging you a $1.99 "Data Block" fee.
--
Intel Q6600 @3400Mhz/GA-EP35-DS3P/4x 2048Mb G.Skill/WD Raptor 300Gb/3x WD20EADS 2TB/2x PNY GTX 260/Silverstone 850W/Custom water cooler


88615298
Premium
join:2004-07-28
West Tenness
reply to ke4pym
said by ke4pym:

What I'm interested to see is if they'll still honor their data block. All of my phones have text and data blocked so there's no chance of getting a text message or data fee.

Wonder if they'll keep that ability in place.
If you get one of those 3G phones the it doens't matter if you have data blocked you are still required to get the $10 or $30 plan.

calibax

join:2000-12-08
Sunnyvale, CA
Reviews:
·Comcast Business..
reply to Crypto_Bug
In other words, Verizon may continue to make invalid charges, but will be happy to refund your money if you catch them doing it and challenge them.

No doubt, it's just their friendly way to provide an incentive to check your bill carefully each month. And for the millions that don't...


en102
Canadian, eh?

join:2001-01-26
Valencia, CA
reply to jmn1207
Don't need to worry about a $1.99 fee now, as it, along with the fine for it will be recovered by a mandatory $9.99 fee for MOST devices.


Sabre
Di relung hatiku bernyanyi bidadari

join:2005-05-17
reply to elios
Per the press release, current contracts are unaffected.


morbo
Complete Your Transaction

join:2002-01-22
00000
Reviews:
·Charter

1 edit
reply to Crypto_Bug
said by Crypto_Bug See ProfileJust call and they will credit you the $1.99 fee. I've called a few times and they didn't even question it and just credited it back.
ok, but you completely missed the point. Should it be incumbent upon every single one of Verizon's 70+ million customers to call into customer support every month for a 1.99 credit for the "mystery" charge? Hell no.

ke4pym
Premium
join:2004-07-24
Charlotte, NC
reply to jmn1207
All you do is call them up. "Block data and sms/mms" and it is done. It even says so on the features section on my bill. Works great. You hit that up arrow, the browser loads then fails to connect.

iansltx

join:2007-02-19
Austin, TX
kudos:2
reply to 88615298
I'll bet Verizon will actually save a lot of CS calls complaining about bills because someone decided to surf the web (at $1.99 per MB) on their phone and used up 20MB over the course of a month. $10 $40.


NOVA_Guy
ObamaCare Kills Americans
Premium
join:2002-03-05
reply to morbo
If 70 million people called each month, I think VZW would start losing money from having to hire extra CSRs to handle the call volume. Now that you mention it, I actually kinda like that idea!


jmn1207
Premium
join:2000-07-19
Ashburn, VA
kudos:1
reply to ke4pym
said by ke4pym:

All you do is call them up. "Block data and sms/mms" and it is done. It even says so on the features section on my bill. Works great. You hit that up arrow, the browser loads then fails to connect.
What if you just have no interest in using any data, but still need to communicate with SMS? From what I have read, the only sure way to stop this phantom $1.99 charge is to completely block both data and messaging, yet they are billed separately in some plans. If people were able to just exclusively block data, and keep this fee from continuing to appear on their bills, it would not have been a big deal at all.


canesfan2001

join:2003-02-04
Hialeah, FL
reply to morbo
I wish that would happen!