 N9MDPremium
join:2005-10-08
Boca Raton, FL
kudos:5
 ·VOIPo
·voip.ms
·Callcentric
·PHONE POWER
| reply to Typical
Re: To the Potential User From Vonage said by Typical:If you have had your number since 94, chances are that you will be considered the "owner" of the number and not Vonage. Incorrect!! The customer is never the owner of a phone number! The customer is issued a phone number by a MaBell offspring (or other PSTN company, or a Cellular carrier, or a VoIP provider through its CLEC, or a beeper company) for use as long as the customer pays the bill. If you don't pay the bill, you lose the number and eventually it is reassigned to someone who will pay the bill.
If a PSTN number is ported to Vonage, the "ownership" of the number passes to the CLEC (Competitive Local Exchange Carrier) that supplies Vonage with phone numbers in the rate center the customer shows on the Vonage account. At that point the CLEC owns the number ... not Vonage, not the original MaBell company, and not the customer.
If the customer now wants to port the number to another VoIP provider, he/she must ask the new provider (upon or after opening a new account) to initiate a porting request. This means that the new provider will ask its CLEC to communicate with the old provider's CLEC, requesting that the number be ported over to the new CLEC ... which can then route incoming calls to the new VoIP provider, ultimately going to the customers new adapter in his/her home.
The old VoIP provider (in this case Vonage) has no involvement in the porting process!! Porting occurs between CLECs, PSTNs, Cellular ... not between VoIP providers.
Porting from Vonage to PhonePower is a very simple procedure. If the OP registers with the BBR Forums for a free account, he/she can do a "Search" for the many posts which quite specifically explain the porting process. However, the easy path is to:
• Understand that the port from Vonage to PhonePower is easy to do.
• A call or email to PP support will get the simple instructions needed to begin the port.
• Do not cancel your Vonage account until you confirm that incoming calls to your number are arriving on your new provider's adapter ... other wise the port will be blocked and you may lose your number.
Let me repeat the best advice of all ... Register with the BBR Forums (it's free) so you can do a "Search" for the many posts that contain the answers you seek. |
