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thorataz

join:2009-11-10
USA

reply to VirtualSlew

Re: Record your calls to your provider

Again.. recording at least with vz is useless. Do like I do and go to the office, then you will actually get your paper. To the guy that had so many problems with comcast, they actually gave you better deal than what you originally had.....But you still have them, so you're not that upset.


prestonlewis
Premium,MVM
join:2003-04-13
Sacramento, CA
Reviews:
·AT&T DSL Service
·Virgin Mobile Br..

Arizona, which is where I assume you work, is a "1 party state". Anyone can record their calls to Verizon quite legally.

Arizona is a "one-party" state, ARS 13-3005.A(1)(2), and also permits a telephone "subscriber" (the person who orders the phone service and whose name is on the bill) to tape (intercept) calls without being a party to the conversation and without requiring any notification to any parties to the call, ARS 13-3012(5)(c).

»www.callcorder.com/phone-recordi···rica.htm



VirtualSlew

join:2008-01-18
Ambler, PA
Reviews:
·NetTalk
·Verizon FiOS
·ooma

reply to thorataz

said by thorataz:

Again.. recording at least with vz is useless. Do like I do and go to the office, then you will actually get your paper. To the guy that had so many problems with comcast, they actually gave you better deal than what you originally had.....But you still have them, so you're not that upset.
Why is it useless? I don't care anything about 1 party or 2 party laws. I'm not calling an individual and attempting to incriminate them. I would only use a recorded conversation with Verizon Customer Service as proof to a supervisor or other Verizon representative of what I agreed to. It would never go to court, so the law makes no difference. If they refused to listen to the recording, I would tell them to go to hell, and they would lose a customer. Case closed.


AnonymousCow

@embarqhsd.net

reply to prestonlewis

said by prestonlewis:

Arizona, which is where I assume you work, is a "1 party state". Anyone can record their calls to Verizon quite legally.

Maybe it depends on the call center, but when I get that recording that says "this call may be monitored or recorded", I consider it both notification AND permission.

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