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forqualityas

@verizon.net

reply to thorataz

Re: Record the conversation

When I call in, I hear a statement that the call may be recorded for "quality assurance purposes" (I actually make sure this statement is part of the recording). As such, my recording is not "unauthorized" as all parties on the line agree that a recording may be taking place.

You can't ask me for permission to record then complain about the call actually being recorded. Well, actually, you can and you may be right in a court of law; but not so much in the court of public opinion. They are well aware that keeping the squeaky wheel quiet is much cheaper than the alternative and I am more than happy to exploit that for my benefit.

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