| oh how true that is... I just recently got screwed out of $300 by at&t. I signed up for their U-Verse and part of them making the deal with me was that I got the phone free for 12 months (I didn't even want it but hey, if it's free) and a $300 gift card rebate. When I went to get that rebate it was only for $50. I called and called getting pushed around to different people until I finally got to a supposed manager and she flat out told me that the sales girl misrepresented at&t and that there was absolutely no way that at&t would offer a $300 rebate and give the phone for free for 12 months. I was shocked, they admitted that they screwed up but then in the very next breath she said that there was absolutely no way that she would honor the deal. I was speechless. I told her I felt as if she stole money right from my pocket and all she would say is "sorry"...
After a little bit more back and forth and me telling her very plainly that I was going right to the internet to tell the world how she has screwed me and that she is selling a service knowing full well that at&t has no intention of honoring it she finally offered a $100 rebate card. I reluctantly took it (might as well get what I can) but then as I am getting off the phone she says, this matter is closed and can never be re-opened...
They to make matters all that much better, I just say an add stating that at&t is now offering a $400 rebate!!!
Maybe i'll go to comcrap :-\ |
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| Don't give up so easily. ATT gave me the bait and switch treatment on both cell rates and DSL service. I wrote to the CEO (registered mail) with all the details, and the next thing I knew I had an executive service flunkie giving me everything I'd been promised in the first place.
It sucks that the Death Star is so customer-adverse that you have to take such steps, but it'd be worse still to let them get the better of you. |
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 GbcueAlmost P.E.Premium
join:2001-09-30
Santa Rosa, CA
kudos:8
 ·AT&T U-Verse
| reply to stunod2002
said by stunod2002:They to make matters all that much better, I just say an add stating that at&t is now offering a $400 rebate!!! Show it to me in writing.
Last I heard, AT&T is giving $200 in promotion card for signing up for U-Verse.
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My Blog 2.0 |
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| said by Gbcue:said by stunod2002:They to make matters all that much better, I just say an add stating that at&t is now offering a $400 rebate!!! Show it to me in writing. Last I heard, AT&T is giving $200 in promotion card for signing up for U-Verse. next add I see I'll get a screen shot and post it 
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Stunod |
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| reply to Gbcue
It's not the $400 one but it sure as shit is the $300 one I was offered.. |
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| reply to Gbcue
said by Gbcue:said by stunod2002:They to make matters all that much better, I just say an add stating that at&t is now offering a $400 rebate!!! Show it to me in writing. Last I heard, AT&T is giving $200 in promotion card for signing up for U-Verse. Found that $400 rebate!
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Stunod |
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| But you notice the add says UP TO $300.00? so maybe it depends on what services you ordered,BUT that still wrong what they did to you. |
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| phone is 35/month
35 * 12 = 420
420 + 100 = 520$ total credits
btw, you wouldnt get the advertised cashback on a double pack, only triple..
...seems like you still got the better deal |
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