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compuguybna

join:2009-06-17
Nashville, TN
Reviews:
·ooma
·Virgin Mobile Br..
·Charter
·HughesNet Satell..
·Millenicom

Starband Vs Hughesnet

Does anyone have an installed STARBAND system?

i was looking at their plans. Not too much different than Hughesnet.

Anyone with any experiences with this system, please share.

I know there is a FAP, but seems less restrictive.

The StarBand Nova services – Nova 500, 1000 and 1500



in rural MI

@starband.net

I've had Starband pretty much since its inception, and most recently upgraded from the pokey 360 system to the Nova 1000 system. I know you'll find posters who dislike Starband but I must say I have had very few problems with my system or the company's service. It is not blazingly fast but I do get 700-850 with the Nova system and that makes the internet usable. Just make sure you get a professional installation; that's the key. Good luck.



compuguybna

join:2009-06-17
Nashville, TN

What did you have to pay for installation (as it does not appear to be included).??

I looked at the Nova 1000 an 1500 systems.

Have you ever run into a FAP situation (its system for calculating seems a bit different).



Pakapab
Premium
join:2002-03-17
Cap Haitien
Reviews:
·Natcom Haiti
·Clear Wireless

I Have had both SB and HN, I installed for HN but only do SB now. Starband is much less of a headache and more reliable. Just go to the www.starband.com and read through the FAQ, that should answer many of your questions.

The Fap with Starband is much nicer, as you have a week, and have the midnight to 7am fap free time. You can call in and get your fap lifted a few times if needed, and you actually speak with someone in the US. Hughesnet help desk is in India!!

Feel free to ask more questions, but the one thing I can say, is just look around and see how many complaints there are on this message board, Hughes and wildblue actually have their own. That should speak for it self.

Pakapab
--
HN7000s ProPlus on Horizons 1, 1270mhz on a 1.2m dish, 1watt tx, sig-81 acp-76
Starband Nova 1500 on G27, on a 1.2m dish 2watt tx EbNo-10.3



compuguybna

join:2009-06-17
Nashville, TN
Reviews:
·ooma
·Virgin Mobile Br..
·Charter
·HughesNet Satell..
·Millenicom

Starband is a little more expensive, but perhaps worth it?

Been there, done it with wildblue and Hughes. Wildblue was a nightmare, Hughes was better if they didn't continually throttle for no reason. Was fed up with both in the end.

With starband, however, installation doesn't seem to be included.

how much does a Starband installation cost?

I've read about the packages, and probably would go with the Nova 1500.

What kind of speeds do you experience with the 1.5mbps package. Does Starband purposely slow down between 4pm and 12am?



Pakapab
Premium
join:2002-03-17
Cap Haitien
Reviews:
·Natcom Haiti
·Clear Wireless

There is no throttling with starband, it is a bit more pricy, but I think it is worth it. I have the Nova 1500, Has a great 5 gig per week rolling fap, So I can download updates, files, and a movie or 2.

My speeds average between 1400-1800 down, 130-280 up, pings are between 600-700ms, never seen any ping over a random 900ms.

As to installation, I charge $150 for standard install, I cannot speak to others in your area, but best to contact your local dealer.

If you have been with WB and HN, then I think that you will appropriate SB service much more.

I have to say though that having been a satellite customer and tech for over 10 years now. Every one of these services all suffer some problems. Currently, since Starband was taken over by Spacenet several years ago, their service and reliability has really been solid.

Pakapab
--
HN7000s ProPlus on Horizons 1, 1270mhz on a 1.2m dish, 1watt tx, sig-81 acp-76
Starband Nova 1500 on G27, on a 1.2m dish 2watt tx EbNo-10.3



compuguybna

join:2009-06-17
Nashville, TN

Are there several different satellites that STARBAND uses?

I know Wildblue uses several, Hughes uses several (exclusive if you're on the HN9000).

Anyway to tell if TENNESSEE would be on a satellite that's not overcrowded?



Pakapab
Premium
join:2002-03-17
Cap Haitien

currently starband has 2 birds active and a new one comming online very soon. with in the next month.



compuguybna

join:2009-06-17
Nashville, TN

wasn't there a recent migration to a different satellite?
I remember reading something about that in a forum...
(starband users forum)?



Pakapab
Premium
join:2002-03-17
Cap Haitien
Reviews:
·Natcom Haiti
·Clear Wireless

Yes there was a migration to a new bird E9. SB is rolling out a new service very soon, that will offer higher speeds, bigger fap alocation, and the possibility to get your fap bucket increased as needed. This will be based on the Skyedge 2 modems. Cannot tell you exactly when, but they will offer a Nova 2000, along with the other modems and packages already offered.
--
HN7000s ProPlus on Horizons 1, 1270mhz on a 1.2m dish, 1watt tx, sig-81 acp-76
Starband Nova 1500 on G27, on a 1.2m dish 2watt tx EbNo-10.3



compuguybna

join:2009-06-17
Nashville, TN

Keep us posted. I'm interested.



Pakapab
Premium
join:2002-03-17
Cap Haitien

Ok will do. You can also visit the Starband-users forum for more questions and comments from SB users and new updates.

»www.starband-users.com/



compuguybna

join:2009-06-17
Nashville, TN
Reviews:
·ooma
·Virgin Mobile Br..
·Charter
·HughesNet Satell..
·Millenicom

there seem to be alot of repoints with Starband.

What is the main purpose of this? Are the old satellites being decomissioned or are the switching due to better reception?

Transition to Echostar 9/Galaxy 23

and more recently...

Transition from G-27 to Galaxy-18 @ 123 degrees


DonPedro

join:2005-11-18
dominican re

No , 1 re point only from Satellite 129 to 121.
It was on November.
Now there is a new bird mainly for Alaska and Caribbeans.(Galaxy 18-121)
If you are on 121 and it works fine there is no need to move.
P.



compuguybna

join:2009-06-17
Nashville, TN

If i am in TENNESSEE, what Starband "bird" would I be on?



Pakapab
Premium
join:2002-03-17
Cap Haitien
Reviews:
·Natcom Haiti
·Clear Wireless

You would most likely be on E9, echostar 9; May be able to get on G18 the brand new bird, The new one doesn't really have anyone on it right now. Although E9 SB service just came online in september 2009, so it is relatively new also. But I know that what SB is saying is that G18 is being saved for users with LOS issues to E9, or low EbNo siglal levels.
I must warn you.... well you probably already know this, but let me restate it. %80 of all problems with satellite internet setups starts with the installation. You need to have a very good sat tech install for you, or you will end up hating your service. An installer willing to spend extra time tweaking for best tx/rx, double checking all connections and answering any questions the customer may have, making sure the customer is satisfied with the service before leaving the site.
Here are links to satellite footprint maps below.

»www.lyngsat-maps.com/maps/echo9g···_ku.html
»www.lyngsat-maps.com/maps/galaxy18_ku.html

-pakapab

--
HN7000s ProPlus on Horizons 1, 1270mhz on a 1.2m dish, 1watt tx, sig-93 acp-82
Starband Nova 1500 on E9, on a 1.8m dish 2watt tx EbNo-11.2
Spacenet Comercial Amc 6 512x2048 on a 1.2 m dish 4 watt tx EbNo-9.8


compuguybna

join:2009-06-17
Nashville, TN

Isn't Starband a "KA" service, and not "KU".

I know all about install quality, I've had TWO Hughesnet systems installed by different people. the first one was crap, the second one was better, but Hughesnet was just plain crap to start with.



Pakapab
Premium
join:2002-03-17
Cap Haitien

All SB and Spacenet comercial setups are KU. Yup HN stinks like rotten fish!!



compuguybna

join:2009-06-17
Nashville, TN
Reviews:
·ooma
·Virgin Mobile Br..
·Charter
·HughesNet Satell..
·Millenicom

I thought KA was better than KU.

I know the nightmares I went thru with Wildblue on the KU, and i've read hundreds of complaints on Hughes KU.

Hughesnet HN9000 was KA...much improvement, but still had issues.

So, another question, being as Starband is on KU, what would make it better than what I've experienced before???



Pakapab
Premium
join:2002-03-17
Cap Haitien
Reviews:
·Natcom Haiti
·Clear Wireless

Wilde blue is KA, and the new HN9000 s are KA also. Ka uses Spot beam technology, It can that is CAN be faster, but when a beam gets over loaded then that causes much problems. The KU technology has been around a good bit and is solid and tested.

TO be honest the main reason WB and HN went with KA is that they could fit more users on one satellite. More cost effective. Like with KA it can more than triple the amount of users using the same space. If you look around the forum Im sure you ll run into a bunch of interesting debates about the different technology.

The other draw back to KA is to those mobile users. KA units cannot be transported like the SB and old HN 7000s on motosat setups.
--
HN7000s ProPlus on Horizons 1, 1270mhz on a 1.2m dish, 1watt tx, sig-93 acp-82
Starband Nova 1500 on E9, on a 1.8m dish 2watt tx EbNo-11.2
Spacenet Comercial Amc 6 512x2048 on a 1.2 m dish 4 watt tx EbNo-9.8



compuguybna

join:2009-06-17
Nashville, TN

Can anyone that has Starband take a picture of your dish setup and post it here?

I am assuming that the Starband dish would be alot bigger than then Hughes HN9000 dish?



Pakapab
Premium
join:2002-03-17
Cap Haitien
Reviews:
·Natcom Haiti
·Clear Wireless

Sure Ill get a pic to you this afternoon, but be warned I work out of the Caribbean, so yes our dishes are bigger. A 1.2 meter antenna (instead of the .75E antenna used in the continental U.S.).

If I recall Hughesnet uses the .75E antenna also. Although the bigger the dish, the better reception you will get and less rain/snow fade.


badbear2000

join:2010-03-25
Mckenzie, TN
reply to Pakapab

I am a Starband installer living near St Marc, Haiti. I am using an 8' dish with the standard transmitter. I realized if I used the smaller dish, I would need to use the 2 watt transmitter. I have a good signal and for the most part my internet works very well, but I have a problem with magic jack. Sometimes it works great but most of the time I can hear well but the other end cannot hear me.
I do have the 1500 which is suppose to be 1.5mb down and 256kb up. I sometimes get as high as 2mb down but have never gotten over 150kb up. However most of the time the up load is around 70kb and my download is around 600kb. My latency will vary from 300 to 600.
Does anyone think using the standard dish from Channel Master recommended by Starband with the 2 watt transmitter be better. When I check the signal I get with my 8' dish it is very high.



Pakapab
Premium
join:2002-03-17
Cap Haitien
Reviews:
·Natcom Haiti
·Clear Wireless

Mj dosent work very well with vsat. Nothing you can really do to get it to work well sorry. In terms of speeds, and consistency... you need to be sure that the antenna xpoll and asi is as low as possible. So call CVACS and run a cw test. If your xpoll and asi are high then you need to tweak your dish a little.



grohgreg
Dunno. Ask The Chief

join:2001-07-05
Dawson Springs, KY
reply to badbear2000

said by badbear2000:

I have a problem with magic jack. Sometimes it works great but most of the time I can hear well but the other end cannot hear me.
I'm guessing you did not read the fine print before buying into that MagicJack scam: see »service.liveperson.net/hc/s-6173···ion=view

//greg//
--
HN7000S - 98cm Prodelin/2w Osiris - ProPlus - G16/1250H - NOC:GTN - NAT 67.142.115.130 - Gateway 66.82.25.10 - DNS 66.82.4.12 and 66.82.4.8 - Firefox 3 - AV/Firewalled by NIS2010

badbear2000

join:2010-03-25
Mckenzie, TN

I have had magic jack for over a year. I used it like a cell phone with my little notebook and a head set. When I purchase it with intention of bringing it to Haiti there was no mention of it will not work with satellite. No big deal. Some times it does work great. Anybody know anything that works better on satellite



grohgreg
Dunno. Ask The Chief

join:2001-07-05
Dawson Springs, KY

said by badbear2000:

Anybody know anything that works better on satellite
None work well, simply because of the inherent lag. Otherwise, hardware-based VoIP provides more consistently acceptable quality. Of those software-based, take extreme care to a provider who guarantees that they can modify THEIR end of YOUR connection to help combat the effects of latency. MagicJack does not belong to the latter group.

You might browse the DataStorm users forum for specific examples. The mobile satellite internet crowd is big into VoIP.

//greg//
--
HN7000S - 98cm Prodelin/2w Osiris - ProPlus - G16/1250H - NOC:GTN - NAT 67.142.115.130 - Gateway 66.82.25.10 - DNS 66.82.4.12 and 66.82.4.8 - Firefox 3 - AV/Firewalled by NIS2010

badbear2000

join:2010-03-25
Mckenzie, TN

thanks