I am one of the Tech Support leads for Skybeam Texas and I am open for any questions about the service you may have. Please either PM me for contact info or post here.
I have a question. Why don't y'all provide 50 ft telescopic poles? Was intrested in getting skybeam but once the tech found out he had to work he just threw up his hands and said "can't get above the tree line" and walked off.
i cant answer for skybeam, but from my experience 50 ft masts are a pain in the ass for service calls, you cant send just 1 man, they tend to take lightening strikes or fall over in high wind (huge potential liability). its likely they made a decision based on cost/income to not install 50ft masts...or the tech could just be a lazy bastard.
