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CatchingSpy

join:2002-09-08

reply to gatorkram

Re: Crack down

I wonder IF the FBI will seize comcast for selling me services that do not exist, nor have I never received. Like the 12/2 I have never gotten anywhere near 12 down, I may occasionally get close to 1 meg down, best up 284!


koolman2
Premium
join:2002-10-01
Anchorage, AK

12 Mbps = 1.5 MBps
2 Mbps = 256 kBps

You are probably getting exactly what you are paying for. Service is sold in bits and downloads are described in bytes. Divide bits by 8 and you get bytes.



Tzale
Proud Libertarian Conservative
Premium
join:2004-01-06
NYC Metro

reply to CatchingSpy

said by CatchingSpy:

I wonder IF the FBI will seize comcast for selling me services that do not exist, nor have I never received. Like the 12/2 I have never gotten anywhere near 12 down, I may occasionally get close to 1 meg down, best up 284!
What does this have to do with this thread? You probably signed a contract that didn't promise any service level near what you are claiming.

-Tzale
--
They who can give up essential liberty to obtain a little temporary safety, deserve neither liberty nor safety.
-:-
"I believe the very heart and soul of conservatism is libertarianism."~Ronald Reagan

lqrisquicker

join:2010-01-21
Glens Falls, NY

reply to koolman2
what are you talking about, i get 7/1 from verizon dsl, and on a s speed test i get 6000 to 6800/600 to 800 which is 6/6 or 6.8/8 If you pay for 12/2 service you should be getting at least 10/1.5 im pretty sure anyone using these forums knows how to use the speed tests, however still i cant believe the service is that slow when advertised so high id like to see those speed tests.



koolman2
Premium
join:2002-10-01
Anchorage, AK

2 edits

Speedtests are also done in bits, whereas normal download programs report in bytes.

For example, my home connection is 12/1 Mbps. That means that I can download at 12 megabits per second, or 1.5 megabyte per second. The fastest I'll see in a browser while downloading a file is 1.5 MBps, which is exactly what I'm paying for.

I really wish the world would standardize on one form of measure: either the bit or the byte.



PapaMidnight

join:2009-01-13
Baltimore, MD

1 edit

said by koolman2:

Speedtests are also done in bits, whereas normal download programs report in bytes.

For example, my home connection is 12/1 Mbps. That means that I can download at 12 megabits per second, or 1.5 megabyte per second. The fastest I'll see in a browser while downloading a file is 1.5 MBps, which is exactly what I'm paying for.

I really wish the world would standardize on one form of measure: either the bit or the byte.
I wish we'd standardize kibibit and kebibyte verses kilobit and kilobyte so I don't feel like I'm being shortchanged everytime I purchase a HDD.


puddleglum

@xmission.com

It will never happen since the advertising misleads you into thinking you get more than you actually do. Just look at how the marketing droids have gotten you to use kebi instead of kilo. Thats not right. Computers have always been based on powers of 2 (thus 1024 instead of 1000). Trying to make things decimal here only leads to deliberate obfuscation.


andre2

join:2005-08-24
Brookline, MA

said by puddleglum :

It will never happen since the advertising misleads you into thinking you get more than you actually do. Just look at how the marketing droids have gotten you to use kebi instead of kilo. Thats not right. Computers have always been based on powers of 2 (thus 1024 instead of 1000). Trying to make things decimal here only leads to deliberate obfuscation.
I think it's just that each sector of the industry has its own traditional measure, and can't change because it would confuse customers. CDs are sold using power-of-two units, but are incorrectly labeled with power-of-ten units, so a "700 MB" CD is actually 700 MiB which is larger. On the other hand, DVDs use power-of-ten units, so a 4.7 GB DVD is exactly that.

I think the solution is that whenever powers-of-two are meant, the extra "i" should be used in writing the size. If everyone did that, the ambiguity would be gone, since a size without the "i" would always mean power-of-ten. Computer people could pronounce the sizes in the old way if they want (for example pronounce MiB as "megabyte") as long as it's written correctly.

BTW not all computer hardware is based on powers-of-two, for example AFAIK there is no good reason to use powers of two for hard drive sizes, or networking speeds.


koolman2
Premium
join:2002-10-01
Anchorage, AK

reply to PapaMidnight
I've gotten around that by telling people that I have a one-trillion byte hard drive.


fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3

reply to CatchingSpy

said by CatchingSpy:

I wonder IF the FBI will seize comcast for selling me services that do not exist, nor have I never received. Like the 12/2 I have never gotten anywhere near 12 down, I may occasionally get close to 1 meg down, best up 284!
Maybe you should stop being silly and get them to either repair their end/part of the service.. you repair your own part of the service that may be affecting your speeds (you wouldn't believe how many times I've run into bad crap IN the home that caused speed issues as well as being a problem of the provider be it cable or dsl) or maybe you should read your agreement that states that advertised speeds can been affected by many factors - which is true in ANY network environment including corporate LANs... etc.

Or.. maybe you should cancel your service and remind comcast that they can't provide the service, if it's truly on their end, which is may very well be... but why do YOU put up with it? Instead, you post silly things which ultimately are tit-for-tat and far from cutesie....

CatchingSpy

join:2002-09-08

I have been complaining for years, Comcast has tried but never fix the download or upload speeds. The big problem, I don't have a choice of cable companies to choose from!


fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3

said by CatchingSpy:

I have been complaining for years, Comcast has tried but never fix the download or upload speeds. The big problem, I don't have a choice of cable companies to choose from!
That's all fine and dandy.. very few people have a choice between "cable" companies.. there are often DSL options as well... but, the service problems, even as you try to draw a comparison to this article, are irrelevant.... Your service issues can be resolved with the correct effort.. it does suck that you're having those problems and I'd be upset as well.. but, the situation you're talking about is not a criminal one.. if that was the case, every single 6oz candy bar that was only 5.9oz sold would be a criminal event as well.

This is off topic, but there is a comcast direct forum here and reps that you can talk to.. you should try that.

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