viofam, am I safe in assuming that it was snow/weather related, maybe a slippin and slid-en traffic accident took out a utility pole. Anyhow your outage didn't effect Sango.
Per CDE Fri 1/29/2010 7:04 PM: "...We are having a system wide issue with our internet. We have crews on site working to resolve as quickly as possible. Our apologies for causing any inconvenience...."
Fri 1/29/2010 8:14 PM: "...The internet should be back up for you now. We apologize for the inconvenience..."
The connection was there, just no internet. Whatever the problem -- they had the problem resolved in about an hour. Unless you logged on at that time, you would not have noticed.
CDE has provided excellent service for over a year.