| TWC Nickel and Dimeing me for Docsis3.0 I wanted to upgrade to Docsis 3.0 but the person at TWC advised that they would have to send someone out to do the install which i find to be a pain the a$$ since i should be able to plug the device in myself.. they want to charge a service charge of $40 or $50 for something i can do myself and then want to increase your monthly bill by another $30 for the service.. that is why TWC customers have not embraced the upgrade.. we are already paying through the nose for stuff that is cheaper with FIOS but hence not available in my area... I am praying for FIOS to show up.. TWC needs to learn how to treat and keep customers... |
