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Links: ·FiOS Map ·Vz FiOS FAQ ·General Fiber Optics ·Vz FiOS Monitors ·Submit a FAQ
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hqh51

@verizon.net

reply to Celestil

Re: MI424WR-GEN2 Rev E Configuration Thread

I'm wondering, has anybody found a solution to a problem that I'm experiencing: After following the configuration as suggested enable the VOD, widgets, etc, it'll work for some time. After some time, the Broadband Connection (Ethernet) under Bridge gets disabled. Renabling the Broadband Connection (Ethernet) wouldn't allow the VOD, widgets, etc., to work once again. So I ended up redoing all the configuration steps again to enable it. Once again, it gets disabled after some definite time. I tried to play with some settings, but have come up empty handed. A previous poster said something about PPPoe was disabling the bridge, but they're not even enabled in the router for FIOS anyways... Any suggestion?

kqmaverick

join:2001-12-18
Hampton, VA

I'm having some trouble getting VOD/Widgets working using this setup. My Set Top Box is being assigned an IP address from my router but is still unable to access Widgets or VOD. I also left the wireless lan on and added it to the networked connection with the Coax. If i connect using that wireless connection i receive an IP but cannot reach the internet.



More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA
kudos:28

•Is your router pulling a WAN DHCP address from VZ?
•Can a PC attached to your router connect to the internet?

If the answer to those questions is no, then you have a problem with the first part of the instructions and should not proceed to the second part of the instructions until the problem is resolved.

Usually when the user router can not obtain a WAN DHCP lease, the problem is not having properly released the WAN DHCP address from the Actiontec (or the Actiontec reacquired the DHCP lease). If you're having trouble releasing the DHCP lease, see this FAQ:
»Verizon Online FiOS FAQ »How do I release my DHCP lease
Another thing to try if the Actiontec is reacquiring the DHCP lease is going to ADVANCED; System Settings and unchecking AUTO WAN DETECTION.

Keep in mind that the names of the bridges are misleading.
Network (H/O) is really your MOCA WAN to ethernet WAN bridge.
Broadband Connection (bridge) is really your ethernet LAN to MOCA LAN bridge.

If the answer to the two questions at the top is yes, then the first bridge is probably okay and the problem is with the second bridge. If your wireless is under the second bridge, it should be pulling a DHCP address from your router (not the Actiontec).
--
There are 10 kinds of people in the world; those who understand binary and those who don't.


kqmaverick

join:2001-12-18
Hampton, VA

1 edit

said by More Fiber:

•Is your router pulling a WAN DHCP address from VZ?
•Can a PC attached to your router connect to the internet?

If the answer to those questions is no, then you have a problem with the first part of the instructions and should not proceed to the second part of the instructions until the problem is resolved.

Usually when the user router can not obtain a WAN DHCP lease, the problem is not having properly released the WAN DHCP address from the Actiontec (or the Actiontec reacquired the DHCP lease). If you're having trouble releasing the DHCP lease, see this FAQ:
»Verizon Online FiOS FAQ »How do I release my DHCP lease
Another thing to try if the Actiontec is reacquiring the DHCP lease is going to ADVANCED; System Settings and unchecking AUTO WAN DETECTION.

Keep in mind that the names of the bridges are misleading.
Network (H/O) is really your MOCA WAN to ethernet WAN bridge.
Broadband Connection (bridge) is really your ethernet LAN to MOCA LAN bridge.

If the answer to the two questions at the top is yes, then the first bridge is probably okay and the problem is with the second bridge. If your wireless is under the second bridge, it should be pulling a DHCP address from your router (not the Actiontec).
My router is pulling an IP from verizon and i have internet access with it. For some reason my DVR and the Actiontec Wireless do not have internet access. They have IP Address which were assigned by my own router but no outside network access.


More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA
kudos:28

said by kqmaverick:

My router is pulling an IP from verizon and i have internet access with it. For some reason my DVR and the Actiontec Wireless do not have internet access. They have IP Address which were assigned by my own router but no outside network access.
Okay. That indicates that both bridges are working since your router is getting a VZ IP address and the STBs and wireless are getting DHCP addresses from your router.

It's a little puzzling since you say a PC can get to the internet from your router. The STBs and wireless should l0ook like they're attached to the LAN side of your router.

My first reaction is that the firewall in your router is blocking access, but I would think if that were the case, it would be blocking access local LAN access too.

One other thing to check is step 14 in part 1.
quote:
14. Network(Home/Office) - Settings – IP Address – Set to 192.168.x.1 where x is not used on your LAN – Apply

--
There are 10 kinds of people in the world; those who understand binary and those who don't.

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