 Z80APremium
join:2009-11-23
 ·Cox HSI
| Symantec sued over subscription charge> This happened to me a few years ago. I made the mistake of buying an online license for NIS and I got an email about autorenewal I never signed up for. And in order to turn it off you have to know your original ORDER number. So after spending a ton of time on that I get online and turn off the autorenewal per the instructions. What happened? Got charged anyway. Called to get it canceled and after a few days I got a refund. The next year...got charged again. After that I just reported the card missing and got a new one with a new number.
Symantec are skunks and they ruin every consumer product they get. They trashed everything Peter Norton and they trashed Nexland. |
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| said by Z80A:This happened to me a few years ago. I made the mistake of buying an online license for NIS and I got an email about autorenewal I never signed up for. And in order to turn it off you have to know your original ORDER number. So after spending a ton of time on that I get online and turn off the autorenewal per the instructions. What happened? Got charged anyway. Called to get it canceled and after a few days I got a refund. The next year...got charged again. After that I just reported the card missing and got a new one with a new number. Symantec are skunks and they ruin every consumer product they get. They trashed everything Peter Norton and they trashed Nexland. I use those throw-away credit card numbers available form Bank of America and some other banks that let you set a finite amount of money and that expire in as little as 2 months. So, when the yearly subscription comes up they have no choice but to request that I renew. They can't renew automatically. |
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| reply to Z80A
The auto-renew is annoying, but charging $76 a year for virus definitions on a 3 year old product is the real crime. |
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Z80APremium
join:2009-11-23 | reply to fAcEtIOUs
The solution was to move to a platform that doesn't require AV software. |
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