| Saw this coming I used to like Qwest. They used to have decent DSL. Now, not so much.
My huge gripe with them is the attitude that got them in the hole:
1. They don't have a clue:
»Qwest Keeps Pretending Speed Doesn't Matter
Even if the majority of users are light on speed/bandwidth - they are going to move away to better providers if given the same price/options? No TV/Cellular service either.
2. Such "insight"
»industry.bnet.com/technology/100···er-poll/
quote:
Qwest laid [inter-city] fiber in the late 90s, early 2000s. With a couple of exceptions, we haven't laid fiber since then.
...and it shows. You're not keeping up with the competition like D3 rollouts from Comcast and wireless services like Stelera or Sky-Beam.
quote:
Qwest's belief is that fiber to the home is not necessary for an exceptional broadband experience.
"However, we think you're dumb and will pseudo-market it that way anyhow."
...and this is from last year? Jeez...
3. Let's just run for cover...
»Qwest Wants To Avoid 'Speed Game'
--
I understand they have a huge cost to upgrade, but I just hate the attitude that they think they've got a handle on it and that they "think" they know what I would want. "You're ok with 1.5 down"..Uh, no I'm not actually! Maybe they wanted to get chopped up. Hope somebody or a group that's good can take them over and not pull a boo boo like FairPoint/Verizon. |
