said by 8744675:I work for a company in a highly competetive industry and we never consider "taking out" the competition as part of any plan to grow our business. We continuously look for and develop the next "must have" product or service that can add value and differentiate us from our competitors, and improve our efficiency and increase productivity so we can remain price competetive.
That's how the world advances, otherwise I'd still be chiseling this message on a stone tablet.
google voice (and its predecessor) have done more for residential telephone customers than the bells have. you can record conversations easily, transcribe emails, set calling limits, etc. (tried to be prevented last summer by the telcos for blocking access to nuns)