1) Your location: Chico, Ca
2) In the mornings I have a decent/reasonable ping on most applications but then during midday/night time my latency begins to skyrocket and streaming videos takes a long time to do.
3) Is the issue intermittent, constant or does it occur at a specific time of day? Usually around mid-day and well into the night. Also this did not occur for quite some time before hand (at least a month or two)
4) Your modem make, model & firmware version.
Modem: WebSTAR DPC2100R2
Serial: 202207536
Hardware Ver: 2.0
Software Ver: v2.0.2r1256-081120 (cannot see a firmware version box anywhere
5) Describe any home networking if applicable.
Modem is directly connected to a router:
Router is a linksys WRT54GS2 wireless router, however I am connected via a hard line (roommates are also reporting slower speeds)
6) List any firewall and/or anti-virus software you have installed.
AVG free anti-virus (latest version)
Tier of service: Unknown, will find out later
Speed Test:
Tweak Test:
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/tweak ··· a=normalBrowser:
Firefox
Trace route: using ping plotter (did I do this right? :P)
Target Name: www.google.com
IP: 74.125.19.99
Date/Time: 2/16/2010 1:42:21 PM to 2/16/2010 1:43:06 PM
1 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms [192.168.1.1]
2 38 ms * 63 ms 62 ms 375 ms 45 ms 77 ms 8 ms 12 ms 275 ms [24.7.172.1]
3 11 ms * 27 ms 26 ms 341 ms 13 ms 43 ms * 846 ms 288 ms ge-2-11-ur01.chico.ca.sacra.comcast.net [68.85.104.65]
4 51 ms * 17 ms 46 ms 303 ms 34 ms 650 ms 1135 ms 816 ms 198 ms te-9-1-ur02.yubacity.ca.sacra.comcast.net [68.87.212.37]
5 16 ms * 12 ms 11 ms 263 ms 30 ms 618 ms 1107 ms 776 ms 159 ms te-9-3-ur01.yubacity.ca.sacra.comcast.net [68.87.212.89]
6 310 ms * 22 ms 42 ms 224 ms 11 ms 579 ms 1056 ms 736 ms 120 ms te-9-1-ar02.sacramento.ca.sacra.comcast.net [68.87.212.29]
7 274 ms * 1301 ms 61 ms 184 ms 834 ms 539 ms 1016 ms 697 ms 80 ms te-9-3-ar01.sacramento.ca.sacra.comcast.net [68.87.212.5]
8 237 ms * 1268 ms 28 ms 148 ms 802 ms 501 ms 979 ms 660 ms 42 ms be-60-ar01.oakland.ca.sfba.comcast.net [68.86.143.25]
9 199 ms * 1230 ms 22 ms 109 ms 762 ms 463 ms 942 ms 621 ms 202 ms pos-0-4-0-0-cr01.sacramento.ca.ibone.comcast.net [68.86.90.141]
10 164 ms * 1193 ms 46 ms 74 ms 729 ms 427 ms 906 ms 586 ms 172 ms pos-0-8-0-0-cr01.sanjose.ca.ibone.comcast.net [68.86.85.78]
11 124 ms * 1155 ms 51 ms 34 ms 688 ms 387 ms 867 ms 546 ms 132 ms pos-0-0-0-0-pe01.529bryant.ca.ibone.comcast.net [68.86.86.122]
12 84 ms * 1116 ms 419 ms 732 ms 649 ms 349 ms 827 ms 507 ms 93 ms as15169-1.529bryant.ca.ibone.comcast.net [75.149.230.190]
13 44 ms * 1076 ms 385 ms 698 ms 609 ms 310 ms 786 ms 466 ms 53 ms [216.239.49.168]
14 95 ms * 1034 ms N/A 667 ms 579 ms N/A N/A 425 ms 31 ms [209.85.251.94]
15 54 ms * 995 ms 304 ms 617 ms 528 ms 227 ms 706 ms 385 ms 149 ms nuq04s01-in-f99.1e100.net [74.125.19.99]
Ping statistics for www.google.com
Packets: Sent = 10, Received = 9, Lost = 1 (10.0%)
Round Trip Times: Minimum = 54ms, Maximum = 995ms, Average = 440ms
Line test:
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/lineq ··· /2619297Default gateway:
I don't know what this is, exactly, is it the ip I need to go and configure my router with? Cause if so it is 192.168.1.1
I appreciate any insight you guys can give