| Qwest is lazy We use Qwest for a business data line. The hold times are low but the actual support sucks. You talk to three people at a minimum before someone can actually help you. (i'm talking business class support...not residential) every single call is like that. we have been trying to get fiber for a long time but Qwest always said not likely unless we want to pay big bucks to make it happen and sign a multi year contract. Found a private company who is putting in fiber for us (only a couple year contract and construction cost paid) and we are dumping Qwest. |
