Original complaint on Consumerist was about Verizon DSL, since the consumers thought ISP was the problem. NYC based Consumerist may have confused Verizon DSL with Verizon FiOS.
If anyone has problem viewing online, it is because NBC didn't play well with your pay TV provider. Customers of smaller cable systems have a real valid beef here.
I have Verizon DSL, and have been watching this, because I have DirecTV for pay TV.