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toddbs98

join:2000-07-08
North Little Rock, AR

reply to Tzale

Re: AT&T DSL for downloads, Comcast for gaming!

Your argument makes no sense what so ever because if the people upgraded to a business account with a higher cap they would still be running on the same crappy hybrid network and on the same oversold nodes.
--
Patriots always speak of dying for their country never killing for it. Bertrand Russell


ericn32
meh
Premium
join:2009-09-23
Costa Mesa, CA
Reviews:
·Time Warner Cable

But they do come with service-level agreements, like 95% of the advertised bandwidth and 40ms ping 95% of the time. If they can't meet it, they'll be forced by the contract to upgrade service so you get what you pay for- and they can't jack up your rate until the contract expires.


k1ll3rdr4g0n

join:2005-03-19
Homer Glen, IL

said by ericn32:

But they do come with service-level agreements, like 95% of the advertised bandwidth and 40ms ping 95% of the time. If they can't meet it, they'll be forced by the contract to upgrade service so you get what you pay for- and they can't jack up your rate until the contract expires.
That is somewhat correct - Comcast business does NOT come with an SLA.

k1ll3rdr4g0n

join:2005-03-19
Homer Glen, IL

reply to toddbs98

said by toddbs98:

Your argument makes no sense what so ever because if the people upgraded to a business account with a higher cap they would still be running on the same crappy hybrid network and on the same oversold nodes.
Actually, Comcast business is, supposedly, on another network.
And with Comcast Business there is no cap.

fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3

reply to k1ll3rdr4g0n
"That is somewhat correct - Comcast business does NOT come with an SLA."

... could have fooled me.. My SLA with Comcast Business Class suits me just fine, thank you.


fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3

reply to k1ll3rdr4g0n

said by k1ll3rdr4g0n:

said by toddbs98:

Your argument makes no sense what so ever because if the people upgraded to a business account with a higher cap they would still be running on the same crappy hybrid network and on the same oversold nodes.
Actually, Comcast business is, supposedly, on another network.
And with Comcast Business there is no cap.
Where are you getting that it's no another network? It's the same network.. sorry..

k1ll3rdr4g0n

join:2005-03-19
Homer Glen, IL

reply to fiberguy

said by fiberguy:

"That is somewhat correct - Comcast business does NOT come with an SLA."

... could have fooled me.. My SLA with Comcast Business Class suits me just fine, thank you.
Perhaps different markets?
But when I signed up they told me no SLA, now I am curious to see if I am getting ripped off. Do you pay extra for the SLA?

k1ll3rdr4g0n

join:2005-03-19
Homer Glen, IL

reply to fiberguy

Click for full size
said by fiberguy:

said by k1ll3rdr4g0n:

said by toddbs98:

Your argument makes no sense what so ever because if the people upgraded to a business account with a higher cap they would still be running on the same crappy hybrid network and on the same oversold nodes.
Actually, Comcast business is, supposedly, on another network.
And with Comcast Business there is no cap.
Where are you getting that it's no another network? It's the same network.. sorry..
Do you have different information? Please do share.

fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3

reply to k1ll3rdr4g0n
No... I do not pay extra for the service level agreement.. it's part of the service. But, just because they may or may not offer it differently in different markets does not mean you're being "ripped off"... in order to be ripped off, you'd have to be offered something and NOT be getting it.. that's the raw definition of ripped off. This would be a case more of "Mom!!! Jimmy got a bigger piece of cake than I diiiiid...".. kinda the same as how they price HSI the same throughout the country... while some systems only had 6 meg, others had 8 for the same price... no one was getting ripped, they just sold it different in different markets.

Also, it may have something to do with your market. Here, and in other systems, they have established pretty good commercial technical divisions.. it may be that your area has yet to do that while others, like ours, have. In some markets, the residential techs still service business customers. It just takes time to re-tool a national business model is all.


fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3

1 edit

reply to k1ll3rdr4g0n
You've proven nothing by posting that 'in your face' chat.. sorry.

Asking some $8 per hour chat representative a question, and getting a very VERY vague answer to a very vague question (which is much bigger to what we're talking about based on the question of what a separate network is) doesn't change things.

Just because there is a different set of IP addresses doesn't make it a "different network".. especially in the context of what we're talking about.

The "network" is the same and does not effect the available data on the node.. (you need to apply what you're talking about based on the CONTEXT of the thread, and not what you're defining as network)... Yes, business class runs on a different "network" than residential. However, both services still run through the same "pipes"..

I dunno, but if I were you, I'd not be seeking technical answers from a chat representative.. That's like trying to ask the person who rings you up at the supermarket how their entire delivery chain works.



Tzale
Proud Libertarian Conservative
Premium
join:2004-01-06
NYC Metro

reply to toddbs98

said by toddbs98:

Your argument makes no sense what so ever because if the people upgraded to a business account with a higher cap they would still be running on the same crappy hybrid network and on the same oversold nodes.
Simple.

If you need a business connection, you have options... They might not be cheap, but the free market provides.

No one is forcing you to use Comcast... And 250GB+ of usage is most likely going to be piracy, thus I don't see much reason for Comcast to pump millions of dollars into their network to upgrade it to allow YOU to download / upload 24X7...

-Tzale
--
They who can give up essential liberty to obtain a little temporary safety, deserve neither liberty nor safety.
-:-
"I believe the very heart and soul of conservatism is libertarianism."~Ronald Reagan
-:-
www.freestateproject.org - LIVE LIBERTY


Tzale
Proud Libertarian Conservative
Premium
join:2004-01-06
NYC Metro

reply to fiberguy

said by fiberguy:

You've proven nothing by posting that 'in your face' chat.. sorry.

Asking some $8 per hour chat representative a question, and getting a very VERY vague answer to a very vague question (which is much bigger to what we're talking about based on the question of what a separate network is) doesn't change things.

Just because there is a different set of IP addresses doesn't make it a "different network".. especially in the context of what we're talking about.

The "network" is the same and does not effect the available data on the node.. (you need to apply what you're talking about based on the CONTEXT of the thread, and not what you're defining as network)... Yes, business class runs on a different "network" than residential. However, both services still run through the same "pipes"..

I dunno, but if I were you, I'd not be seeking technical answers from a chat representative.. That's like trying to ask the person who rings you up at the supermarket how their entire delivery chain works.
If it is running on a different 'network,' then it is running on a different frequency and thus the 'last mile bottleneck' should be less of a problem..
Of course, if Comcast has problems further upstream where the two networks are muxed together, then there is nothing that can fix it besides an upgrade to the backbones.

-Tzale
--
They who can give up essential liberty to obtain a little temporary safety, deserve neither liberty nor safety.
-:-
"I believe the very heart and soul of conservatism is libertarianism."~Ronald Reagan
-:-
www.freestateproject.org - LIVE LIBERTY

nightjars

join:2010-01-09
Bothell, WA
Reviews:
·Frontier FiOS

1 edit

reply to k1ll3rdr4g0n
While I do not claim to know anything about Comcast's internet setup, the representative who gave you this information clearly has no concept of networking if they believe that having a static IP address means that it must be on a different network as clients who have dynamic IP addresses.

A mix of static and dynamic IP address allocations has nothing to do with whether a common network is being shared.


k1ll3rdr4g0n

join:2005-03-19
Homer Glen, IL

reply to fiberguy

said by fiberguy:

You've proven nothing by posting that 'in your face' chat.. sorry.

Asking some $8 per hour chat representative a question, and getting a very VERY vague answer to a very vague question (which is much bigger to what we're talking about based on the question of what a separate network is) doesn't change things.

Just because there is a different set of IP addresses doesn't make it a "different network".. especially in the context of what we're talking about.

The "network" is the same and does not effect the available data on the node.. (you need to apply what you're talking about based on the CONTEXT of the thread, and not what you're defining as network)... Yes, business class runs on a different "network" than residential. However, both services still run through the same "pipes"..

I dunno, but if I were you, I'd not be seeking technical answers from a chat representative.. That's like trying to ask the person who rings you up at the supermarket how their entire delivery chain works.
Your proof is where?
I posted evidence to backup my statement and the most you can say is "your wrong because you didn't talk to the right person so therefore I'm right".

If you are going to make a claim, the least you can do is back it up, otherwise it is just a fallacy.

k1ll3rdr4g0n

join:2005-03-19
Homer Glen, IL

reply to fiberguy

said by fiberguy:

No... I do not pay extra for the service level agreement.. it's part of the service. But, just because they may or may not offer it differently in different markets does not mean you're being "ripped off"... in order to be ripped off, you'd have to be offered something and NOT be getting it.. that's the raw definition of ripped off. This would be a case more of "Mom!!! Jimmy got a bigger piece of cake than I diiiiid...".. kinda the same as how they price HSI the same throughout the country... while some systems only had 6 meg, others had 8 for the same price... no one was getting ripped, they just sold it different in different markets.

Also, it may have something to do with your market. Here, and in other systems, they have established pretty good commercial technical divisions.. it may be that your area has yet to do that while others, like ours, have. In some markets, the residential techs still service business customers. It just takes time to re-tool a national business model is all.
My rep told me flat out that there is no SLA. I feel it is kind of sneaky to tell me that when there is a SLA available. Although, I don't see it in the Comcast TOS which means you probably neogitated it into the contract.

fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3

I'm in MN... you're in IL.. we're in two different markets. I didn't negotiate anything.


k1ll3rdr4g0n

join:2005-03-19
Homer Glen, IL

said by fiberguy:

I'm in MN... you're in IL.. we're in two different markets. I didn't negotiate anything.
I just talked with Comcast corporate office, Comcast Business HSI does NOT have an SLA. Unless you are referring to the contract, which is NOT an SLA. An SLA is where they guarantee service x% of the time.

Comcast Business HSI is NOT guaranteed under an SLA.

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