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mrbill999
Premium
join:2006-08-19
Harwood Heights, IL

MagicJack NOT disconnected after 1 year and NOT renewing????

Hi everyone.

Anyone have any experience in this?

I have 2 MagicJacks. I didn't renew either MagicJack. The one expired 3 months ago. The other one expired 2 1/2 weeks ago BUT I was able to port the number over to Callcentric AFTER the expiration date.

So the question is, Do they shut you off after non-renewal and your expiration date? I don't have it plugged in any computer but I have e-mail notification for voice mails. I received a call on the 1st until that expired 3 months ago & the caller left a voice mail!!!!! Sure enough I dial the number and it is still on, after 3 months.

I am sorry if this is posted anywhere, I looked here and on the internet, with no luck.

Thanks!

rickbarnett

join:2005-09-24
Alexandria, VA

One of Dan's dirty little tricks to pump up subscriber stats.

Just imagine how many MJ dongles are gathering dust, sitting in landfills, or splattered across workbenches and are still included among the fantastic "5 Million" and counting that MJ refers to at every opportunity......


ChuckIL9

join:2005-11-07
Peoria, IL
Reviews:
·Magictalkbox
·Aretta Communica..
·magicjack.com

1 edit

reply to mrbill999
I have a MagicJack number that I let sit for a year after the expiration date. I recently renewed, but during that year with no subscription the number would still receive calls to voicemail (if I recall correctly, I could even forward the number). Since YMax receives revenue for terminating calls to their phone numbers, they have no reason to disconnect them (unless they are running low on numbers for new subscribers). During the year my MagicJack license was expired, however, I couldn't make outgoing calls.


mrbill999
Premium
join:2006-08-19
Harwood Heights, IL

Thanks!

Both of you make total sense on it.

Further it plays into the "bigger picture" for them, whatever it is, but obviously not solely being able to provide 20/yr phone calls for end users!

I am just surprised they allowed a number port which had expired its subscription. So it is safe to assume they will port ANY active numbers whether paid for or not. Well... at least for now til they get wise on it or shut these lines off or if it has something to do with porting rules.



prestonlewis
Premium,MVM
join:2003-04-13
Sacramento, CA
Reviews:
·AT&T DSL Service
·Virgin Mobile Br..

said by mrbill999:

I am just surprised they allowed a number port which had expired its subscription.
They would seem to be severely understaffed for one thing. Also, they seem to be on a learning curve. Remember how they use to let you change your number once without a charge but now they charge? I'm willing to be once they notice/realize numbers are being ported that aren't under subscription, they'll take action.

Not that I blame them. At the ridiculously low prices they are charging, I don't begrudge them trying to make a nickel here and there. I'm not one to expect a lot of freebies from them since I'm paying so little to start with.

said by rickbarnett:

Just imagine how many MJ dongles are gathering dust, sitting in landfills, or splattered across workbenches and are still included among the fantastic "5 Million" and counting that MJ refers to at every opportunity......
I really wish I'd copied down the link but I read it was 60% of dongles get used regularly while 40% do not.


r81984
Fair and Balanced
Premium
join:2001-11-14
Katy, TX
Reviews:
·AT&T U-Verse
·AT&T DSL Service
·row44

reply to rickbarnett

said by rickbarnett:

One of Dan's dirty little tricks to pump up subscriber stats.

Just imagine how many MJ dongles are gathering dust, sitting in landfills, or splattered across workbenches and are still included among the fantastic "5 Million" and counting that MJ refers to at every opportunity......
What benefit does he get by lying about the number of customers???
--
Republicans: less fiscally conservative than that other party.

amigo_boy

join:2005-07-22
Reviews:
·magicjack.com

said by r81984:

What benefit does he get by lying about the number of customers???
It's hard to guess at Dan's motivations. He does lots of things that leave people wondering why he would do that.

- Kicking his customers off a MJ-hosted forum.
- Converting the web site to an "as-seen-on-TV" atrocity that makes you want to gouge your eyes out.
- Using a random-number generator to depict how many people signed up for the free trial today.
- Saying today's the last day for the free trial -- *every day*.
- Implementing "excessive use" terminations without notice, not even to chatty support.
- Implementing 30-minute call caps without notice, not even to chatty support.

He may tell the news rags "5 million" because he wants to read about himself that way. (I.e., ego.).

I think the real question is: what benefit does Dan receive by telling the trade journals, "our sales have slowed down... renewal rates are only 25%... active users are only 700k... using an average of 20 minutes per month?"

Mark


r81984
Fair and Balanced
Premium
join:2001-11-14
Katy, TX
Reviews:
·AT&T U-Verse
·AT&T DSL Service
·row44

1 edit

I never had a call limited to 30 minutes.
I only use it when I travel internationally.

MJ is a great product that literally saved me hundreds of dollars in the past year.
For $20 for a dongle and $20 a year there is no reason to complain about anything.

Ymax is not public and any private investors will want to see the real data so if the things you talk about get Ymax more customers then who cares. It does not hurt anyone and at most someone is out $40. The customer get a great return on their $40 anyways.

If Ymax is profitable then this Dan guy is a very good business owner especially since customers get a very cheap, but very useful service that works all over the world.
--
Republicans: less fiscally conservative than that other party.


amigo_boy

join:2005-07-22
Reviews:
·magicjack.com

said by r81984:

[bearing his testimony]
I think I agree with everything you said. I was just answering your question about what benefit Dan would get from implying there are more active users than there are (blurring "units sold").

There are a couple reasons as I stated. Ranging from, he's done things in the past which cause people (other than you) to scratch their heads. To, he's a sociopath (people who frequently become CEOs and have the uncontrollable desire to lie for no reason at all).

I think he has more reason to imply something from 5 million sales than he has to disclose real renewal rates, average usage, etc.

Mark


prestonlewis
Premium,MVM
join:2003-04-13
Sacramento, CA
Reviews:
·AT&T DSL Service
·Virgin Mobile Br..

1 edit

said by amigo_boy:

said by r81984:

[bearing his testimony]
I think I agree with everything you said. I was just answering your question about what benefit Dan would get from implying there are more active users than there are (blurring "units sold").

There are a couple reasons as I stated. Ranging from, he's done things in the past which cause people (other than you) to scratch their heads. To, he's a sociopath (people who frequently become CEOs and have the uncontrollable desire to lie for no reason at all).

I think he has more reason to imply something from 5 million sales than he has to disclose real renewal rates, average usage, etc.

Mark
No businessman wants to tell the truth, from my experience. MJ is what is is. Cheap, no customer service, usually works, nothing more.

amigo_boy

join:2005-07-22
Reviews:
·magicjack.com

1 edit

said by prestonlewis:

You're always so negative about MJ. For a cheap product, it's not a bad deal.
I always try to add the "but, it's a great deal" disclaimer. I guess I need to bold it.

To me, I can see $1.67 per month as a good deal. But, on the other hand see how we get what we pay for, and how MJ's business practices haven't been exemplary.

Leading back to why Dan might misrepresent the "5 million sold" number to mean "5 million in use."

said by prestonlewis:

Why so much animosity?
Why so threatened?

Mark

amigo_boy

join:2005-07-22
Reviews:
·magicjack.com

reply to prestonlewis

said by prestonlewis:

No businessman wants to tell the truth, from my experience. MJ is what is is. Cheap, no customer service, usually works, nothing more.
My previous reply was to your post before you edited it.

Yes, I agree completely with your comment above.

Although, some businessmen are more averse to telling the truth than others. I.e., not all CEOs are sociopaths.

MJ is a terrific bargain at $1.67 per month. It would be a terrific bargain even if it didn't work! How much more of a bargain can something be???

Mark


prestonlewis
Premium,MVM
join:2003-04-13
Sacramento, CA
Reviews:
·AT&T DSL Service
·Virgin Mobile Br..

said by amigo_boy:

Nnot all CEOs are sociopaths.

I guess this is where we diverge in opinions. Why do you argue that Dan is a sociopath as opposed to a regular money hungry, businessman?

Do I believe everything Dan says, absolutely not.
Do I believe everything MJ says, absolutely not.
Do I call Dan a sociopath, no.

How are our views so different?

amigo_boy

join:2005-07-22
Reviews:
·magicjack.com

said by prestonlewis:

Why do you argue that Dan is a sociopath as opposed to a regular money hungry, businessman?
I don't know if Dan's a sociopath. I was responding to your comment that "No businessman wants to tell the truth,".

Some want to tell the truth less than others. Some are sociopaths.

Dan's use of random number generators, selling 4 years as 5, enabling auto-renewal without notice. There are a number of things that, to me, go beyond the average businessman.

Mark


prestonlewis
Premium,MVM
join:2003-04-13
Sacramento, CA
Reviews:
·AT&T DSL Service
·Virgin Mobile Br..

1 edit

said by amigo_boy:

said by prestonlewis:

Why do you argue that Dan is a sociopath as opposed to a regular money hungry, businessman?
I don't know if Dan's a sociopath. I was responding to your comment that "No businessman wants to tell the truth,".

Some want to tell the truth less than others. Some are sociopaths.

Dan's use of random number generators, selling 4 years as 5, enabling auto-renewal without notice. There are a number of things that, to me, go beyond the average businessman.

Mark
I am an average happy MJ user. I don't expect the world for the price I pay, nor do I expect the traditional telco 99.999% reliability that traditional telco's have expected. But if you are going to call Dan a sociopath, you really have no business posting in this forum. Just my opinion. You obviously have an axe to grind. I for one am a daily MJ user with no axe to grind. I'm moderately happy with the service, am realistic as to what the service involves, and have no opinion about sociopaths who may or may not be involved. You have issues, my friend and your continued negative comments do you no service.

Can you not accept that some MJ users are moderately happy with the service without making negative comments? Must you always try to drag down a service that many people are happy with? You have to be able to slide both ways. I admit many people are unhappy with MJ. I also admit that many people such, as myself as fairly happy with the service MJ offers. You should do the same, in my humble opinion.

I am a moderately happy MJ user. Your continual negative posts are depressing and don't match my experiences. How many times must you repeat the same negativity? Give us happy MJ'ers a break and try to limit your negativity to perhaps once a week or twice a week. Your negative comments are daily. And when I've tried to post postive comments, you've remarked that I attack your posts. Please.

Dan does himself no favors. MJ has a lot of negatives that they must deal with. Dan attacks netTALK without justification. That doesn't mean that MJ doesn't provide a decent service for many of it's customers.

Give me a break.

In this forum, you respond more than anyone else. Yet, your responses are primarily negative toward MJ. What's the point?

amigo_boy

join:2005-07-22
Reviews:
·magicjack.com

said by prestonlewis:

Can you not accept that some MJ users are moderately happy with the service without making negative comments?
This is reminding me of those "are you now, or have you ever been..." hearings in the '50s.

I've said a number of times MJ has saved me a lot of money, and that it's a good value for $1.67 per month. (Even in this thread.).

But, that doesn't erase the use of random-number generators, surprise auto-renewals and selling 4 years as 5. Things which reflect upon a person's character, and which could color how people could view the "5 million sold" as self-serving, void of any mention of non-renewals, returns and discontinued use before expiration.

I'm not threatened by that seeming contradiction. It just is how it is.

Mark


prestonlewis
Premium,MVM
join:2003-04-13
Sacramento, CA
Reviews:
·AT&T DSL Service
·Virgin Mobile Br..

reply to amigo_boy

Re: MagicJack NOT disconnected after 1 year and NOT renewing????

said by amigo_boy:

said by prestonlewis:

Can you not accept that some MJ users are moderately happy with the service without making negative comments?
This is reminding me of those "are you now, or have you ever been..." hearings in the '50s.

I've said a number of times MJ has saved me a lot of money, and that it's a good value for $1.67 per month. (Even in this thread.).

But, that doesn't erase the use of random-number generators, surprise auto-renewals and selling 4 years as 5. Things which reflect upon a person's character, and which could color how people could view the "5 million sold" as self-serving, void of any mention of non-renewals, returns and discontinued use before expiration.

I'm not threatened by that seeming contradiction. It just is how it is.

Mark
Well, I'd hate to see you use a product from someone who has a bad character. I'd suggest you sell your MJ on eBay and buy netTALK so your mind could be at ease. Your continual rants about Dan's poor character is becoming tiring.

pagemen

join:2008-12-28
planet earth

reply to mrbill999
My MJ license expired last Dec and still works as of today for outgoing calls....


rickbarnett

join:2005-09-24
Alexandria, VA

Was December the FIRST birthday of your owning this MJ?
Had you renewed in prior years?

Are you the original owner?

Have you checked your credit card and verified there is no charge there from MJ's auto renewal process?


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