SMC 7004VBR Slowing Internet Speed
I recently has a Mediacom Repairman to my home to work on some cable TV problems. While he was there he checked out my internet speeds. He said I should be getting 15000kbps down and 1000 kbps up. He replaced my modem and we bypassed my SMC router and voila! the meter was pinned at exactly 15000 kbps down and 950kbps up. Once I put the router back into the equation I get between 4000-5000 kbps up and around 900 kbps up. I called the SMC techs and they had me run some tests and said there is nothing wrong with the router. They said that the router also acts as a firewall and so there will be a decrease in speed due to that. I can't buy such a significant decrease in speed due to that explanation. It seems to me that SMC finds such a significant decrease as totally acceptable. They refused to replace the router even though it has a lifetime warranty. So my question is: Has anyone else had this kind of problem? Do you get speeds above 10000 kbps down with this router? Thanks for any help you can give me.
White Plains, NY
I believe the 4-5Mbps throughput with the firewall on is correct. If you turn off the firewall it may get up to 6 Mbps. This is limited by the CPU and memory capacity (handling the NAT connection states) of the router which was fine when the vbr was sold by SMC for DSL and most cable connections.
I bought a new router to replace the vbr in 2004 due to the low throughput as ISP connection speeds increased. The lifetime warranty is for the lifetime of the product and as you may be aware, the product end-of-life for the vbr was years ago. Best bet is to buy a new router that will support the ISP throughput with the firewall on.