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sonicmerlin

join:2009-05-24
Cleveland, OH
kudos:1

1 edit

reply to fiberguy

Re: That's nice but..

said by fiberguy:

6 or half a dozen.... the price for internet IS more expensive stand-alone. There is a "discount" for bundles.. You're looking at the cheapest price as if it were the retail price.

Honestly, the internet for cable, at least, has been priced where I personally feel is correct and sustainable for a business model. Look at what happened when the Bell systems priced DSL where they did... they over sold and sold out, and then they realized they couldn't support their customers at that price. To the customer, especially Verizon customers, try getting a tech visit when something happened. You had to do about 15 steps over the phone, including moving the modem to a new line and changing the phone cord even BEFORE they would even discuss sending out a tech. That is simply a sign of they didn't want to support it. One single tech visit and that customer becomes a loss... and trust me, it showed clearly. (This didn't start happening until they priced DSL at $12.95 a month.

Personally, I don't have a problem with discounting when you take more than one service from a provider.. the alternative is simple.. everyone pays a higher price all around. And seriously, if cable did that, phone would be right on their heels doing the same thing; raising prices and stopping any bundle discounts. This, however, is what competition gets you..., in some cases, higher prices.
First, you have no citations to back up your claim that it all started when they lowered their pricing to 13 a month. Second, you are making the huge, huge assumption that Verizon skimped on customer support and maintenance due to a lack of revenue.

Free in France charges a ubiquitous $40/month triple play for everyone of their customers. The owner openly cites his 50% profit margins and the ability to continuously upgrade and build out fiber to more customers with his profits. You are simply being ignorant or disingenuous.

fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3

I certainly do have something to cite over that... how about myself and my own experiences... I have several locations that use VZ DSL and I've had to deal with them many times over regarding issues. I can tell you, in my own experience, that those accounts who were paying the higher rates got treated differently with tech support calls, over the cheaper cut rate prices, for one. And second, some accounts that were re-rated to the lower price saw the change in how they approached these accounts. And um, well, it happened back when they started cutting their rates to compete.

I don't need SOMEONE ELSE to say that it's happening to see the writing on the wall.. and I happen to be in an industry very close to this, so yea, I'm the citation.

In ANY business, it's a pure fact.. if you're cutting your rates, and they themselves knew they were doing it AND said it.. (it was something about 2 years ago when they stated that they were doing this to lock in customers to a cheaper price, compete with cable, keep those customers as theirs pending their new upgrade system build outs as it's easier to market existing customers than it is to market new ones - how's that?) They KNEW they were selling the product to lock in customers.. they KNEW it was dirt cheap.. and with that, yes, it comes with the fact that they DO loose money on one single call.. I personally know what it costs to roll a truck to service a customer. Factor in a under-cut price to the consumer on the service and yes, that customer becomes a loss.

I know how business works - VERY well.. I own a few. .And ignorant people don't do well in business. Not sure about you, but I've taken many business courses... don't sit in your chair and tell me I'm being ignorant or disingenuous just becuase I don't have SOMEONE ELSE saying what I am to back it up.. Um, the ONLY one being ignorant is you in this case - sorry, but it's true. Many people have "broke" information here on this site and it doesn't mean since they have nothing to cite that it's not true..

Think about it.. and becuase of the tone of your messages, I could care less to carry a conversation with you.. leave the name calling to your children.



Van
Premium
join:2009-07-08
New Orleans, LA

1 edit

said by fiberguy:

so yea, I'm the citation.

You seem to do this in many of your arguments

You state something, have nothing to back it up, and then claim its because you just "know it" and thus it is a fact

I would believe you except you have done it on a variety of issues that not one person would have "inside knowledge" on all of them.

fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3

1 edit

Do you just like to be ignorant? or no...?

Ummm... your argument holds the same water, then in your book, as people saying they're getting booted off cable service for 'using too much' prior to the announcement of caps.. I suppose since there was no inside knowledge that they were lying back then?

Get real.. I already told you.. I have several accounts with VZ and noticed the patterns..

You believe what you want to make you happy at night.. that's your choice.. what ever. I'm done with you!

And for the record, others have said the same to me.. I don't have to prove a damn thing to you..



Van
Premium
join:2009-07-08
New Orleans, LA

said by fiberguy:

Do you just like to be ignorant? or no...?

Ummm... your argument holds the same water, then in your book, as people saying they're getting booted off cable service for 'using too much' prior to the announcement of caps.. I suppose since there was no inside knowledge that they were lying back then?

Get real.. I already told you.. I have several accounts with VZ and noticed the patterns..

You believe what you want to make you happy at night.. that's your choice.. what ever. I'm done with you!

And for the record, others have said the same to me.. I don't have to prove a damn thing to you..
Yes, because people notice that trend with you. You can't really back up anything you say with anything of substance. You seem to think that saying something and then claiming you know just "because" gives you some authority on the subject.

The first few times I saw you post this I just assumed you actually worked for some computer company but it seems that you must have worked for every computer, chip, corporation, government, and whatever else is out there to be able to be in the "know" for everything you seem to say that about.

Just letting you know that your "I know because I know" argument doesn't really hold any water anymore.

Backing up future arguments with actual facts would be a nice change of pace.

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