 EndorphineEndorphinePremium
join:2002-09-30
Silverdale, WA | Service Interruption So... I get a postcard in the mail today that reads...
"Beginning the night of Wednesday, February 24th and continuing into the early morning hours of Thursday, February 25th, Wave Broadband will be conducting a fiber-optic network upgrade. This is part of our on-going efforts to improve reliability and add enhancements that will allow us to provide you with continuous service improvements and new product offerings in the future."
I live in the Silverdale, WA area, and service has been somewhat OK after the fix they did in January. Hopefully this means they are working on their entire network. |
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 drewAutomaticPremium
join:2002-07-10
Port Orchard, WA
kudos:6 | Hmm, I wonder if I got one. |
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gtojim
join:2002-03-18
Concord, CA | Maybe they are going to be offering the 50mb/5mb service in your area. I'm in Concord and Wave said it's coming soon. |
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Seems to have caused a problem... have had speed issues on 18 mbps service past month. After this update service had been flakey early evening. Now its down. My loc is silverdale wa. |
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I got one as well, but there was not noticeable interruptions as of today, speeds are staying consistent 24/7. |
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| reply to Endorphine
I live in Silverdale as well (Wellington Apts). Just got my 10MBPS hooked up last Tuesday.
My modem disconnects several times a day. I've called them 6 times in 6 days over this problem. The guy came out yesterday, tightened some wires behind the wall, replaced the modem, and I'm still getting disconnected.
Whenever I ask someone to look at the log I get something like 'nobody is doubting you have a problem'. Hey how about you just look at the damn logs or tell me why they should be payed no attention?
This is frustrating. I just switched from quest DSL and when I had disconnects from them I ended up having to figure out the problem myself and telling THEM what the issue was.
Battlefield: Bad Company 2 comes out tomorrow. Yay I won't get to play it!
Thanks for letting me rant, any input would be appreciated. |
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