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morbo
Complete Your Transaction

join:2002-01-22
00000

a Lie

'"This was something that our customers have been requesting," he claims'

Nope.


hottboiinnc
ME

join:2003-10-15
Cleveland, OH

if all this could save me $$$$ down the road i'm all for it...why should i have to pay for someone else's 5T downloads worth of data a month? Make them pay for it, not me!
--
www.two-pugs.com www.twopugsbrand.com


djhexer

join:2002-10-07
Reno, NV

Your missing the main point. Prices will not lower and service will not get better. Right now as it is you pay the same as someone who dwnloads 5 tb when these meters are in place you still pay the same and getthe same service. All this is doing is retarding growth and upgrades and keeping mney in charters pocket.

If I'm wrong please explain how it would save you money??


NeoandGeo

join:2003-05-10
Harrison, TN
reply to hottboiinnc

Yes. It is all about saving people like you money.

I don't know how I can be any less sarcastic.


cooldude9919

join:2000-05-29
kudos:5

Apparently he hasnt read any of Karl's other posts about this topic.


iansltx

join:2007-02-19
Austin, TX
kudos:2
reply to morbo

Not quite. I'm sure some people don't have DD-WRT on their routers and want to see how much traffic they're pushing over their network to the Internet with Charter, since Charter has nominal caps.



morbo
Complete Your Transaction

join:2002-01-22
00000

C'mon now. The only reason the general public would care is if caps are implemented. Otherwise, it's completely useless information to them.

Geeks love the data. The public doesn't care.


iansltx

join:2007-02-19
Austin, TX
kudos:2

But see, the caps *are* implemented. They just aren't enforced.



morbo
Complete Your Transaction

join:2002-01-22
00000
Reviews:
·Charter

That's the equivalent of not having caps to the general public. Have a law on the books that is never enforced.

No one pays attention to it as it's not serious. Start enforcing it and people WILL ask for something to track their usage...or just switch providers. Until then, it sounds like PR business talk.



88615298
Premium
join:2004-07-28
West Tenness
reply to hottboiinnc

said by hottboiinnc:

if all this could save me $$$$ down the road i'm all for it...why should i have to pay for someone else's 5T downloads worth of data a month? Make them pay for it, not me!
You're not going to save money. Charter isn't going to LOWER prices. If only 5% of their customers are going over the cap are you seriously suggesting they will lower the price for the other 95%? HA!

bluedyedvd

join:2007-04-15
Overland Park, KS
reply to morbo

said by morbo:

'"This was something that our customers have been requesting," he claims'

Nope.
they prob where asking for a meter when your announced your caps


knightmb
Everybody Lies

join:2003-12-01
Franklin, TN
reply to morbo

said by morbo:

'"This was something that our customers have been requesting," he claims'

Nope.
Of course customers want a bandwidth CAP, that's why my ISP has honored that request with our 100,000,000,000 gigabytes / month bandwidth CAP. Give the other ISP a run for their money.
»endless-sphere.com/
--
Fight Insight Ready (Was NebuAD) and the like:
Click Here to pollute their data


Michael C

join:2009-06-26
Cedar Park, TX
reply to hottboiinnc

oh you actually think your bill will go down? show me a service plan that any ISP has ever REDUCED in price.


fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3
reply to djhexer

said by djhexer:

Your missing the main point. Prices will not lower and service will not get better. Right now as it is you pay the same as someone who dwnloads 5 tb when these meters are in place you still pay the same and getthe same service. All this is doing is retarding growth and upgrades and keeping mney in charters pocket.

If I'm wrong please explain how it would save you money??
Annnnnnnd.. this big giant evil corporation that's in bankruptcy has tons of money in their pockets, right?

It still costs to move data.. do you not understand that? They still have to be able to try to get their customers up to advertised speeds, do they not? If you have people using 5tb of data in a month, which they really don't, but if they have people way over saturating above typical residential use in any given area, do they not have to spend money to correct a single node so that one or two users don't impact the other 200 or 300?

Think about it...

All this chasing around of abusers costs money. That's not money that is taken into account for your monthly service - this is an expense on the operator's part. If that expense starts to get out of hand, where do you think they are going to go to get it? .... you, the subscriber.

Rates you pay each month are for the service and normal budget operation costs.. The network was designed for an implied use. if that implied use is not being met by some customers, anything over and beyond that is considered additional expense which will get passed on to the rest of the subscriber base in rate hikes. It's simple business 101.

This is pretty much the same as why they now change you a fee to call in and talk to a rep to make a bill payment. Collecting payments has always been a thing of "mail it in".. they don't staff people to take payments. They now have websites that don't cost human resources to operate like call centers. So, since they see a huge spike in people calling in to take payments, that takes time away from the rep to help customer trouble calls, answer billing related problems, OR!!! .. .sell additional services to grow their revenue.

It's not a dig at you.. it's just an explanation.. a valid one.

fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3
reply to 88615298

So.. that one customer that pays about $40 a month for internet goes way over their implied soft limits, and it causes service performance issues for another 200 to 300 people who also pay for that service.. use it fairly and in accordance to the TOS/AUP.. those customers call in and use CSR resources which generate technical visits to the home.. and then they ultimately loose customers becuase those who are also paying $40 a month are fed up with sub-par performance DUE to the abusers.. and then the operator has to spend thousands to split a node to save the other customers... um, yea, I can see how that 1 person's $40 bill for HSI service is justifying the head ache an operator has in keeping up with that 5%..

Prices aren't going to go lower unless you earn that.. which is done in bundling. Costs go up.. why would they go down? Upgrades are usually always ongoing and the cost to maintain also don't go down. Even if your service remains the same, your price won't go down. The industry and technology is evolving pretty quickly and the price/cost to keep up or even maintain will also rise.. so why would it really go down? .. not at this point and time at least.


fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3
reply to Michael C

said by Michael C:

oh you actually think your bill will go down? show me a service plan that any ISP has ever REDUCED in price.
(grabbing a soda and a cigg for this one cuz it's going to be fun!!!)

Pacific Bell - when I got DSL back in 1998, it was $300 to install, $100 for the modem, a 2 year plan, $400 ETF and $80 a month for 384/128. The price went down to $59 a month, $100 install, 1 year term, and free modem. AT&T purchased PacBell. Care to tell me how much DSL is today? I do believe a 1.5/384 line was retailing for about $14.95 a month with a free modem and no commitment.

Verizon - Plans wer about $69 a month - I saw them as low as $9.99 for 768K service.

Comcast - Used to be $69 a month bundled. 1.5/384. Today, it's about 12 on average with a price tag of $42 a month bundled.

TWC internet used to be $79 a month - about the same service as Comcast listed above.. how much is it today? .. would it be $79? or is it a lot less than that?

Sprint Mobile Broadband Cards - Used to be $99 a month for non 3G speeds. I pay $49 a month, now, for 3G speeds.

Shall I go on? Need any more examples of price reductions?

Actually I will. AOL - Used to be $19.95 per month plus a per minute connection fee. They changed it to unlimited for the same price and then dial up for $9.99 at the end. (you DID say ANY isp... so this would qualify as an example)

(That was easier than I thought)

zed2608
Premium
join:2007-09-30
Cleveland, TN
kudos:1
reply to fiberguy

charters not in bankruptcy any more and they actuly made a little profit last month 13 mill not much but beats losing 60 or so mill


djhexer

join:2002-10-07
Reno, NV
reply to fiberguy

they didnt reduce price for the sake of reducing... it was because back then it was new technology.

I could argue the point that back then I was paying for metered dial up at 25.00 a month and overages over 200 or so houes a month now days is unlimited for 9.95.

price is dictated by demand. if they are going to have 1 GB up and down they will charge a boatload until it becomes avail to the common user and everyone has it.


fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3

said by djhexer:

they didnt reduce price for the sake of reducing... it was because back then it was new technology.

I could argue the point that back then I was paying for metered dial up at 25.00 a month and overages over 200 or so houes a month now days is unlimited for 9.95.

price is dictated by demand. if they are going to have 1 GB up and down they will charge a boatload until it becomes avail to the common user and everyone has it.
ALL irrelevant... not a single thing you said matters in context to what the OP stated.. he clearly stated ....

"oh you actually think your bill will go down? show me a service plan that any ISP has ever REDUCED in price. "

... and I did. Did I not?

When you speak in a forum, speak directly and say what you mean... the ONLY thing that people can go on is the black and white text in front of them. He made a direct statement and he was factually incorrect.

fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3
reply to zed2608

While it may be true.. the fact is that most people's minds forget anything beyond yesterday... the company did go through bankruptcy.. they had no profits... the OP, and many others, sit here thinking that Charter has "all this money" and are just greedy... the fact is, they've been one of the hardest hit... and 13 million.. they can blow through that in no time at all.. but yea, it's better than losing money.



mmainprize

join:2001-12-06
Houghton Lake, MI
Reviews:
·Charter

1 edit
reply to fiberguy

said by fiberguy:

So.. that one customer that pays about $40 a month for internet goes way over their implied soft limits, and it causes service performance issues for another 200 to 300 people who also pay for that service.. use it fairly and in accordance to the TOS/AUP.. those customers call in and use CSR resources which generate technical visits to the home.. and then they ultimately loose customers becuase those who are also paying $40 a month are fed up with sub-par performance DUE to the abusers.. and then the operator has to spend thousands to split a node to save the other customers... um, yea, I can see how that 1 person's $40 bill for HSI service is justifying the head ache an operator has in keeping up with that 5%..

Prices aren't going to go lower unless you earn that.. which is done in bundling. Costs go up.. why would they go down? Upgrades are usually always ongoing and the cost to maintain also don't go down. Even if your service remains the same, your price won't go down. The industry and technology is evolving pretty quickly and the price/cost to keep up or even maintain will also rise.. so why would it really go down? .. not at this point and time at least.
When did it become my problem that ISP's sell me and 200 to 300 others a 20 meg service and then say oh but don't use it or it won't work for others as we all have to share it.

The fact that you can buy a 20meg service from a node that could only support say 2 to 16 people at that speed full time is not a problem in your eyes.

When did they start handing out time slices for each user so we don't use it at the same time as other use there internet connection.

The point the OP is making if it is to be metered billing then it should be fair metered billing. Those that don't use much should pay less not the same. Those that use more should pay more but not be racked over the coals and get fined and be told not to use it.