said by YellowDart:Limited functionality on DVRs. No 30 second skip, latency etc.
No fast forward on commercials not to mention the extremely small free VOD or HD free VOD offerings.
This company is just trying to reduce capex and not improve customer experience. It is no wonder basic subs drop consistently quarter after quarter.
Customers usually only stay for the year services are $29.95, after that they're gone. Cablevision lost a bunch of customers also due to Verizon's deal that just expired making the average bill for 1 year under $100 a month with 25/15 service. I could care less about these "widgets" or the media channel/network dvr... these are too little too late-- even if they provide them for FREE to basic subscribers. The low price for cable-tv doesn't wet a consumer's appetite to end up paying about double the price the next year for the service. Many consumers are already beyond "CABLE-TV" and will just use alternatives including acquiring content via the internet in addition to Over The Air broadcast tv.
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