 FBGuyyippee ki yayPremium
join:2005-03-19 | reply to fiberguy
Re: how much? people still get t1? ouch that sucks... |
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 ChiyoSave Me Konata-ChanPremium
join:2003-02-20
Charlotte, NC
kudos:1 | said by FBGuy:people still get t1? ouch that sucks... We still have it here for the extra money we are paying we get a nice fat SLA something you don't get with Comcast business I asked them about one and they don't offer one and their average time is 4 days on problems.
For a company that is unacceptable in most cases I'd like more then 1 T-1 but its what are budget can handle such is life.
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That was the wild boar.... Moo!
My podcast: The Banzai Beat »www.banzaibeat.com |
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| reply to FBGuy
said by FBGuy:people still get t1? ouch that sucks... Welcome to rural America...bunch of nothing out here in these parts... |
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| reply to FBGuy
said by FBGuy:people still get t1? ouch that sucks... Remote sites/people still get 256/256 MPLS over an AT&T T1.
For a company it's go a little under what speed you need, but you have a rock hard SLA that the circuit needs to be fixed in --
Avatar by: dandelion | Disarm you with a smile. | Tell me, tell me what you're after. I just want to get there faster. |
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fiberguyMy views are my own.Premium
join:2005-05-20
kudos:3 | reply to Chiyo
Minneapolis does not have an average of 4 days on Business Class service.. in fact, they page out same day, or next day service for business and I know that for a fact. |
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| reply to FBGuy
Some people must have the service and reliability that goes with a T1. Good luck getting Comcast to roll a truck at 11pm at night. If you need more than a /29 be prepared to pay out the ass if you can get it. |
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 djrobx
join:2000-05-31
Valencia, CA
kudos:1
 ·Verizon Wireless..
 ·RoadRunner Cable
 ·AT&T U-Verse
 ·VOIPo
·PHONE POWER
| A company I work for has two pricey T1s (one Covad, one AT&T), and neither of them are particularly impressive in terms of reliability. They've both been down several times. Much worse than my home connection!
The Covad one requires that the Netopia router be rebooted once in a while. The AT&T one has terrible latency (LA based office, AT&T routes all traffic through a Phoenix, AZ gateway!)
Having a SLA doesn't guarantee good service. In a different branch office we had a T1 go down for 3 days. I'm sure if we pursued it they'd be happy to give us some miniscule credit back on our bill.
T1s are overpriced dinosaurs. I'd have no problem switching them to a nice fast cable connection with maybe an ADSL back up.
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AT&T U-Hearse
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 beachintechThere's sand in my tool bagPremium
join:2008-01-06
kudos:5
·Mediacom
·Comcast Digital ..
·Comcast
| reply to battleop
I get woken up in the middle of the night for service calls every time I hit the on call rotation. So yeah, we do that too.
We also roll same day or next day AM on all business service calls.
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Tech at the Beach.
I speak for myself, not my employer. |
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 HangmnDon't Fight It...It's InevitablePremium
join:2000-04-08
Philadelphia, PA | reply to Chiyo
said by Chiyo:said by FBGuy:people still get t1? ouch that sucks... We still have it here for the extra money we are paying we get a nice fat SLA something you don't get with Comcast business I asked them about one and they don't offer one and their average time is 4 days on problems. For a company that is unacceptable in most cases I'd like more then 1 T-1 but its what are budget can handle such is life. That is BS... 4 hrs to respond depending on what time the ticket comes in same day resolution CONTRACTUALLY. I don't know what Comcast 'business service' you are talking about.
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»davescustompc.com |
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HangmnDon't Fight It...It's InevitablePremium
join:2000-04-08
Philadelphia, PA | reply to battleop
said by battleop:Some people must have the service and reliability that goes with a T1. Good luck getting Comcast to roll a truck at 11pm at night. If you need more than a /29 be prepared to pay out the ass if you can get it. Now that IS true
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»davescustompc.com |
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| reply to djrobx
You should not have gone all gaga over the AT&T sales pitch about how big they are and went with a local or regional T1 provider. |
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dagg
join:2001-03-25
Galt, CA | reply to FBGuy
said by FBGuy:people still get t1? ouch that sucks... you do when you are doing stuff on the internet thats mission critical and your business will be gone if you dont have it. |
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ChiyoSave Me Konata-ChanPremium
join:2003-02-20
Charlotte, NC
kudos:1 | reply to Chiyo
I'm just going off what I was told is all. Thanks for clarifying |
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| reply to BBBanditRuR
rural? Heck we arnt rural here and we have 5 T-1's bonded for our metro ethernet connection |
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FBGuyyippee ki yayPremium
join:2005-03-19 Reviews:
·Comcast
·T-Mobile US
·AT&T U-Verse
| reply to dagg
said by dagg:said by FBGuy:people still get t1? ouch that sucks... you do when you are doing stuff on the internet thats mission critical and your business will be gone if you dont have it. ok on that note, why are they still so godawful expensive?
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sbcglobal.net speedtest result 11/11/09 - 5256kbps |
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patcat88
join:2002-04-05
Jamaica, NY
kudos:1 | reply to Hangmn
DOCSIS plans never come with SLAs. SONET or EFM or dark fiber comes with SLAs. |
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patcat88
join:2002-04-05
Jamaica, NY
kudos:1 | reply to neufuse
And your telco is laughing all the way to the yacht party with those loop charges. |
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fiberguyMy views are my own.Premium
join:2005-05-20
kudos:3 | reply to patcat88
DOCSIS plans don't? Um... actually they do... and, you say DOCSIS as if all cable operators which again isn't true either. You also can't judge one carrier to another.. nor one market of the same provider to another - that's just a horrible assumption.
The fact is, that yes, there ARE SLAs.. *I HAVE ONE* and my "business class service" is in fact carried over "DOCSIS".. oi.. don't confuse technology with some kind of implied standard.. but anyways...
I've already been over this.. and the truth is, so far, just about everyone regarding business class has been wrong.. pure and simple. (And quite honestly, need to stop acting like they know it all) |
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fiberguyMy views are my own.Premium
join:2005-05-20
kudos:3 | reply to Chiyo
Who told you the "average turn around" was 4 days? The local franchise authorities don't even allow that on trouble calls here.. trouble calls have to be handled in no more than 48 hours as it is... so for someone to tell you 4 days is just.. um, an idiot? Phone, on the other hand, MUST be corrected in 24 hours, "from the time of the initial report of trouble"... |
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fiberguyMy views are my own.Premium
join:2005-05-20
kudos:3 | reply to Hangmn
said by Hangmn:said by battleop:Some people must have the service and reliability that goes with a T1. Good luck getting Comcast to roll a truck at 11pm at night. If you need more than a /29 be prepared to pay out the ass if you can get it. Now that IS true Hrmmmm... I suppose you're right.. so when I was still doing business class work, I suppose that DAMN pager I carried when it was my turn to be "on call" going off at 10pm really meant nothing, now, did it?
Besides, business class, at 11pm at night is not designed for mission critical service.. ANYONE that would purchase a DOCSIS based service for anything mission critical would be a fool for an IT professional. That would imply you were running servers or other things that need 24/7 reliability..
Business class service, for the most part, is for connectivity to the internet for end user services. And, if it goes down at 11pm at night, and you need it THAT bad, well.. maybe a cable modem service isn't the way to go then is it?
That's running a business pretty dangerous. |
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