fiberguy My views are my own. Premium join:2005-05-20 kudos:3
Who told you the "average turn around" was 4 days? The local franchise authorities don't even allow that on trouble calls here.. trouble calls have to be handled in no more than 48 hours as it is... so for someone to tell you 4 days is just.. um, an idiot? Phone, on the other hand, MUST be corrected in 24 hours, "from the time of the initial report of trouble"...
