Your post is very ambiguous.. "a new line".. as is drop? account? what?
I can tell you, first off, they're wrong.
What you were told was wrong.. and the fact you bought it.. well.. why didn't you call back and ask a second rep? becuase if you're being told all this, then there's something more to this story that you're not telling us.
HD/Television doesn't use bandwidth.. it uses fixed frequency..
