how-to block ads
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 bencPremium
join:2007-06-17
Glen Carbon, IL
 ·Charter
| It's Not Just Phone Companies. My power company does this too. There's a fee to process a payment by speaking to someone. I disagree with this, but I can live with that. What really gets me, is that there's a fee to use an automated phone payment system as well, even if you don't have to speak to anyone.
Am I really supposed to believe that it's much cheaper for them to accept a check I send them in the mail? To be fair, I could be missing something. I don't know all the details of the costs involved.
On a different note, my cable company didn't seem to implement an automated phone system until quite recently. Fortunately, they've never charged a fee to make a payment by speaking to someone. | |
 menumorutBE an American.
join:2005-07-04
Queens Village, NY | said by benc: My power company does this too.What really gets me, is that there's a fee to use an automated phone payment system as well, even if you don't have to speak to anyone. In some contries in Europe most of the CS and TS phone numbers (95%) are toll numbers (not cheap either) and is a covert way to extort revenue.
If your service goes down (even if is their fault) or need to change personal data you´ll pay just to talk to them.
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One can only speak in tongs so many times before landing on a perfectly working spell that would turn anyone in to a frog. | | |
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