heimdm
join:2008-06-22
Martinsville, IN | reply to Van
Re: Roomate had it a few years ago and it wasn't I live in the sticks when we were buying the property several providers said they could give us service.. but when they actually came to do it.. they all said.. oops no we can't. Our only option is a T1, which works about 90% of the time, but 1-2 day outages are not uncommon.
We are serious considering moving about 30 minutes to the north to be closer to my work and get rid of the Internet pain. The new place is DSL capable today and will have fiber internet next year. 20mb/4mb internet for $55 is a lot better than $350 for 1.5 up and down. |
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AluminumPremium
join:2006-01-23
Manassas, VA | You lose service on a T1, are you kidding? You measure outages in DAYS...WTF?
What kind of outages, natural/disaster/etc usually in SLA clauses or do you mean like the flaky dsl/cable type of outage?
Please don't tell me you forked for a connection that is typically overpriced as hell for the bandwidth and don't even get a SLA with it. People would get fired if a non SLA-covered outage that long happened on some lines at previous work places. |
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patcat88
join:2002-04-05
Jamaica, NY
kudos:1 | The SLA doesn't pay for lost business, and usually has 4 hour repair time before you can get credit. The credits are never worth more to the phone company than 4 union techs on OT with 2 trucks, atleast for a T1 line. Your T1 SLA won't replace a rotted 500 pair F1 feeder any time soon (hours or less than a few weeks) either. |
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