AluminumPremium
join:2006-01-23
Manassas, VA | reply to heimdm
Re: Roomate had it a few years ago and it wasn't You lose service on a T1, are you kidding? You measure outages in DAYS...WTF?
What kind of outages, natural/disaster/etc usually in SLA clauses or do you mean like the flaky dsl/cable type of outage?
Please don't tell me you forked for a connection that is typically overpriced as hell for the bandwidth and don't even get a SLA with it. People would get fired if a non SLA-covered outage that long happened on some lines at previous work places. |
patcat88
join:2002-04-05
Jamaica, NY
kudos:1 | The SLA doesn't pay for lost business, and usually has 4 hour repair time before you can get credit. The credits are never worth more to the phone company than 4 union techs on OT with 2 trucks, atleast for a T1 line. Your T1 SLA won't replace a rotted 500 pair F1 feeder any time soon (hours or less than a few weeks) either. |
