US Telco Support > AT&T > AT&T U-verse > IP-DSLAM FAQ

reply to gdm

Re: IP-DSLAM FAQ

reply to gdm
Do not buy the NVG510 from ATT for $100 if you want to use your own router, return if they send it to you and get your money back.
Buy a 2210-02-1 used on ebay for around $25 with shipping or less.
See - »SemiFIXED - NVG510 - Doesn't Work Anymore - Fix or Replace?
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reply to n1cotine
The only 3 modems that work with IPDSLAM ADSL2+ are:
2Wire/Pace 2701 hgv-b (supports speeds up to 6 mbps elite plan; supports static & dynamic IP; black & gray in color)
Motorola 2210 (supports all speed plans; only supports dynamic IP; black in color)
Motorola NVG510 (supports all spped plans; supports static & dynamic IP; black in color)

So long story short, no your Cisco 877 will not work with AT&T IPDSLAM U-Verse Internet

reply to gdm
Does anyone know if they've changed the policy about supported modems/CPEs? I've been using a Cisco 877 for my old ADSL service, and just ordered the IP-DSLAM product. My router supports ADSL2, so I'd like to utilize it if possible.

reply to wcryan
We'll now........ all in all they say I am too far away for anything. I know I am too far away for Uverse; but doesnt 5700FT sound suitable for IP DSLAM? I dont get it

reply to gdm
So they put a Vrad about 1.1 miles down the street from me (which they said is fully functional and on). I had them come out and they were about to put a new drop line into my house, but then they got smart and tested the line before and found out I am too far to get Uverse.

The tech and the line guy said "good thing we checked first, it's time to go to plan B"

They said I would be able to get IP DSLAM which they said goes from the regular telephone box(which is next to the Vrad), through the Vrad, then to my house.

My question is. Being a little over a mile, which seems to be shorter than most people that get IP DSLAM from the reviews I have read; will my speeds still be pretty fast? The tech told me that he's seen people get 12MB at my distance. Is he correct? or is he just sugarcoating it?;

reply to gdm
I only qualify for Express on U-verse internet, which is strange as I have Pro for ADSL, (I think the slots are full and that is why) and there is a VRAD connected to the cross box that serves me DSL, but it's not turn on yet. Is it possible that they're not going to turn on the VRAD even after spending money putting it in?

reply to gdm
So IPDSLAM is NOT the same as Uverse right?
Because I can't profile above 3m on my "Uverse" which is really IPDSLAM.
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reply to gdm
Edit: Moved this to a new topic.

reply to gdm
Delete.

reply to gdm
Please update the FAQ. It seems lots has changed in 18 months.

I am trying to order internet from »www.att.com/shop/internet/index.jsp It shows the new Motorola NVG510 modem in the promotional information. When I continue to order, I am shown that there will be a $149 professional installation fee for even the lowest speed tier. Why? I've read that 12Mbps or less can be a self-install.

Here's a bit about my neighborhood:

I first got DSL about 10 years ago from the CO - about 16,000' away.

A few years later I switched to a RT about 7600' away and was able to get up to 3Mbps.

A few years ago a VRAD was installed about 4100' away. Though I wasn't able to get U-verse services, I now qualified for the 6Mbps DSL service from the RT - I assume due to line conditioning in my area that they did along with the U-verse roll-out.

This year pair bonding in my neighborhood allowed me to get U-verse service - I qualify for up to 18Mbps internet speed (24Mbps is not available).

I'm not interested in U-verse TV nor phone, just internet. So when I try to order internet, am I really just getting internet only from the VRAD - thus requiring professional installation since they probably need to re-wire me to the VRAD?

What are the distance requirements from the RT/IP-DSLAM to be able to get the 12Mbps or 18Mbps speeds?

Would I get the NVG510 modem if I was connected to the RT, the VRAD or either? I hate the 2Wire RG, and can't believe it's still only Wireless G.
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reply to GoldenRemote
2210s sync up fine, and 2701s sync up fine if they are upgraded to the 6 series firmware

reply to gdm
Nvg510's are the new modem they have now old 2701's 2210's won't even sync up anymore. At least in most locations. As far as pair bonding for for adsl-2 Mr. Anderson is right it is only available where there is FTTN in place already 1 because distance is still an issue with about 5000' +- a couple hundred' and most areas where there is predominantly ipdslam were never "conditioned" for uverse so not only are there limited good pairs to use for service but there are also just limited pairs period in the area with most being used by POTS/DSL customers

reply to mrexcelion
I just finished speaking with an att uverse tech/installer working in the building next to mine...

I asked him about the new hgv510 and he said it seems to sync slower than the 2210-2 ... and he couldn't figure out why... saying it was only 800-900kb slower generally ...it was definitely slower syncing.

Also says he received a document or literature on upcoming bonding for adsl2 and will be rolled out beginning at the end of this year ..and that its sole purpose is to extend the lengths at which they can offer to customers ...not to increase speed for existing customers.

reply to sparrowhawk
I'm guessing this is why ATT is now charging $100 to buy the IP-DSLAM modem on their website instead of $75 a few months ago.

reply to gdm

reply to gdm
This seems like a good thread to ask my question in. So here it goes, any input would be greatly appreciated.
Okay, I have a field office in the middle of Texas, originally we got regular 'ol DSL. AT&T screwed up and had us on a higher tier than our distance would allow. Over 6k feet, @ 6 down and .5 up I think. They tell me my choices are to down grade, or I could try an IP DLSAM(uverse) connection. Well naturally my connection was already slow and I could really used the extra .5(really .3) upstream increase I decided to try the IP DSLAM. Motorola modem only. My connection seems to much improved over the previous DSL connection. The one major problem I'm having is I can't connect to my network drives on my server in Oklahoma. With the old DSL when it was up and didn't error out too much I could at least connect to my drives briefly. I have them mapped by IP Address, and had put my file server in the DMZ and created a rule to allow all file sharing no matter the credentials with no luck. This is all while being connected directly to the modem, no router involved on one end. Full access to the one on the other though. Any other internet connection i connect to(there are two open wifi connections in the area) I have full access to all my network drives and have no problem authenticating on the domain. My IP of the server i'm connecting to is 192.168.0.2, the Motorola has a factory(seemingly permanent) IP of 192.168.7.254. Which I thought the 7 to be a little strange(non standard) but didn't think would matter. Any thoughts at all? AT&T 360 Business support was absolutely no help.

reply to gdm
im sorry i am just coming back form being off for a few days. Right now pair bonding is only available for certain areas for fiber to the node. other than that i cannot say why it is not.
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reply to StLCardsFan
ill ask again ..why doesnt att do pair bonding on adsl2? Their competitors are doing it on their networks ... and then their other telco competitors are doing it too..

so why would they not do it?

reply to gdm
why doesnt att offer pair bonding for adsl2?