US Telco Support > AT&T > AT&T U-verse > IP-DSLAM FAQ

reply to gdm

Re: IP-DSLAM FAQ

2210s sync up fine, and 2701s sync up fine if they are upgraded to the 6 series firmware

reply to gdm
Please update the FAQ. It seems lots has changed in 18 months.

I am trying to order internet from »www.att.com/shop/internet/index.jsp It shows the new Motorola NVG510 modem in the promotional information. When I continue to order, I am shown that there will be a $149 professional installation fee for even the lowest speed tier. Why? I've read that 12Mbps or less can be a self-install.

Here's a bit about my neighborhood:

I first got DSL about 10 years ago from the CO - about 16,000' away.

A few years later I switched to a RT about 7600' away and was able to get up to 3Mbps.

A few years ago a VRAD was installed about 4100' away. Though I wasn't able to get U-verse services, I now qualified for the 6Mbps DSL service from the RT - I assume due to line conditioning in my area that they did along with the U-verse roll-out.

This year pair bonding in my neighborhood allowed me to get U-verse service - I qualify for up to 18Mbps internet speed (24Mbps is not available).

I'm not interested in U-verse TV nor phone, just internet. So when I try to order internet, am I really just getting internet only from the VRAD - thus requiring professional installation since they probably need to re-wire me to the VRAD?

What are the distance requirements from the RT/IP-DSLAM to be able to get the 12Mbps or 18Mbps speeds?

Would I get the NVG510 modem if I was connected to the RT, the VRAD or either? I hate the 2Wire RG, and can't believe it's still only Wireless G.
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reply to gdm
Delete.

reply to gdm
Edit: Moved this to a new topic.

reply to gdm
So IPDSLAM is NOT the same as Uverse right?
Because I can't profile above 3m on my "Uverse" which is really IPDSLAM.
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reply to gdm
I only qualify for Express on U-verse internet, which is strange as I have Pro for ADSL, (I think the slots are full and that is why) and there is a VRAD connected to the cross box that serves me DSL, but it's not turn on yet. Is it possible that they're not going to turn on the VRAD even after spending money putting it in?

reply to gdm
So they put a Vrad about 1.1 miles down the street from me (which they said is fully functional and on). I had them come out and they were about to put a new drop line into my house, but then they got smart and tested the line before and found out I am too far to get Uverse.

The tech and the line guy said "good thing we checked first, it's time to go to plan B"

They said I would be able to get IP DSLAM which they said goes from the regular telephone box(which is next to the Vrad), through the Vrad, then to my house.

My question is. Being a little over a mile, which seems to be shorter than most people that get IP DSLAM from the reviews I have read; will my speeds still be pretty fast? The tech told me that he's seen people get 12MB at my distance. Is he correct? or is he just sugarcoating it?;

We'll now........ all in all they say I am too far away for anything. I know I am too far away for Uverse; but doesnt 5700FT sound suitable for IP DSLAM? I dont get it

reply to gdm
Does anyone know if they've changed the policy about supported modems/CPEs? I've been using a Cisco 877 for my old ADSL service, and just ordered the IP-DSLAM product. My router supports ADSL2, so I'd like to utilize it if possible.

The only 3 modems that work with IPDSLAM ADSL2+ are:
2Wire/Pace 2701 hgv-b (supports speeds up to 6 mbps elite plan; supports static & dynamic IP; black & gray in color)
Motorola 2210 (supports all speed plans; only supports dynamic IP; black in color)
Motorola NVG510 (supports all spped plans; supports static & dynamic IP; black in color)

So long story short, no your Cisco 877 will not work with AT&T IPDSLAM U-Verse Internet

reply to gdm
Do not buy the NVG510 from ATT for $100 if you want to use your own router, return if they send it to you and get your money back.
Buy a 2210-02-1 used on ebay for around $25 with shipping or less.
See - »SemiFIXED - NVG510 - Doesn't Work Anymore - Fix or Replace?
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reply to gdm
I was not allowed to reply to ILpt4U, since his post was over 90 days old, but I worked around it. His post was useful for me to know that I don't have IP-DSLAM service. I had read through a lot of info on this sticky thread before I was sure that this did not apply to me. Since his modem list was relatively fresh, I knew that neither the 3800 or 3801 was on the list, I was able to figure out that I had VRAD DSL service.

Maybe an edit to the first post on the thread could add a preamble to let people know how to figure out if IP-DSLAM applied to them