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Smallfry7

join:2007-01-25
Payson, UT

reply to NetNazi

Re: Answering wireless complaints

Digis is rather different from the traditional WISP because they advertise basically as a cheap replacement for cable or DSL. I know that you disagree with that, but that is the way they run. In fact, Digis encourages online gaming - "Digis is well suited for gaming as well as other services such as VPNs and Voice over IP (VOIP)."

Their FAQ even states "How reliable is Digis Internet service compared with wired services such as cable and DSL?

We have designed our wireless network to be as reliable as any wired network."

My complaints are compared to any reasonable high-speed connection. The way the have set up their marketing and internet service, I have a right to complain with those standards in mind.

Then again, I don't have the choice to go with hardwire even though my address is "Serviceable" by Comcast.

You said: "So 250GB with a 1GB a day limit seems mighty generous to me. Anything else seems abusive and in actuallity semi illegal as I stream Hulu for several hours at a time over my cell phones connection (which only has a 4GB a month limit on an unlimited plan) and I never peak 1GB a day."

I never mentioned that Digis had a monthly limit of 250GB a month. That was Comcast. We hardly do anything on our connection - 3 HD movies/TV shows a week (all legal, by the way), and we average around 1GB a day. Don't even think about streaming HD like YouTube as Digis can rarely support the 4mbps needed for that. I hope that you know that Hulu over cellular networks are extremely compressed. It depends on how fast your connection is, and I doubt that your cellular connection is 5mbps.

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