comments on review of Verizon FiOS → Re: Comcast vs Fios

Thanks so much for your detailed reply. That was VERY helpful.

I found Comcast customer service to be subpar until I moved into another service jurisdiction. Now they are always helpful and polite. The only reason I'm thinking of switching is that I'm about to come off of a promotion and my service will be going up quite a bit. I know they will probably give me another promotion but at this point I don't think they will be beat Verizon's offer to me.

On the other hand, according to what everyone is saying about billing, they say one thing, then bill another! I really don't want to go through any long drawn out billing wars.

I'll just have to decide if it's worth before I go through with the install -- at this moment it doesn't really appear to be worth the trouble.