dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
8049
share rss forum feed


BryanInPHX
Premium
join:2001-03-06
Phoenix, AZ
kudos:2
Reviews:
·Cox HSI

1 edit
reply to BryanInPHX

Re: [AZ] Are the Moto SB6120 problems resolved in AZ?

Please keep this thread to test results for SB6120 modems and comments on your specific tests only, please include Your HSI Tier, Modem and Firmware.

Specifically, no bashing of Cox, As I have asked them to monitor this thread.


Tests to consider running are:
»azspeedtest.cox.com/
»test.lvcm.com/sustained/

»nitro.ucsc.edu/
»netspeed.stanford.edu/


BryanInPHX
Premium
join:2001-03-06
Phoenix, AZ
kudos:2
Reviews:
·Cox HSI
reply to BryanInPHX
TCP/Web100 Network Diagnostic Tool v5.5.4a
click START to begin

** Starting test 1 of 1 **
Connected to: nitro.ucsc.edu -- Using IPv4 address
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
checking for firewalls . . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client-to-server [C2S]) . . . . . 6.50Mb/s
running 10s inbound test (server-to-client [S2C]) . . . . . . 15.61Mb/s
The slowest link in the end-to-end path is a 10 Mbps Ethernet subnet

click START to re-test

** Starting test 1 of 1 **
Connected to: nitro.ucsc.edu -- Using IPv4 address
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
checking for firewalls . . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client-to-server [C2S]) . . . . . 1.48Mb/s
running 10s inbound test (server-to-client [S2C]) . . . . . . 10.71Mb/s
The slowest link in the end-to-end path is a 10 Mbps Ethernet subnet

click START to re-test

** Starting test 1 of 1 **
Connected to: nitro.ucsc.edu -- Using IPv4 address
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
checking for firewalls . . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client-to-server [C2S]) . . . . . 5.67Mb/s
running 10s inbound test (server-to-client [S2C]) . . . . . . 15.89Mb/s
The slowest link in the end-to-end path is a 10 Mbps Ethernet subnet

click START to re-test

** Starting test 1 of 1 **
Connected to: nitro.ucsc.edu -- Using IPv4 address
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
checking for firewalls . . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client-to-server [C2S]) . . . . . 3.32Mb/s
running 10s inbound test (server-to-client [S2C]) . . . . . . 14.77Mb/s
The slowest link in the end-to-end path is a 10 Mbps Ethernet subnet

click START to re-test

** Starting test 1 of 1 **
Connected to: nitro.ucsc.edu -- Using IPv4 address
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
checking for firewalls . . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client-to-server [C2S]) . . . . . 6.70Mb/s
running 10s inbound test (server-to-client [S2C]) . . . . . . 15.71Mb/s
The slowest link in the end-to-end path is a 10 Mbps Ethernet subnet

click START to re-test

** Starting test 1 of 1 **
Connected to: nitro.ucsc.edu -- Using IPv4 address
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
checking for firewalls . . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client-to-server [C2S]) . . . . . 2.09Mb/s
running 10s inbound test (server-to-client [S2C]) . . . . . . 13.52Mb/s
The slowest link in the end-to-end path is a 10 Mbps Ethernet subnet

click START to re-test

** Starting test 1 of 1 **
Connected to: nitro.ucsc.edu -- Using IPv4 address
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
checking for firewalls . . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client-to-server [C2S]) . . . . . 6.34Mb/s
running 10s inbound test (server-to-client [S2C]) . . . . . . 16.39Mb/s
The slowest link in the end-to-end path is a 10 Mbps Ethernet subnet

------------------------------------------------------------
TCP/Web100 Network Diagnostic Tool v5.5.4a
click START to begin

** Starting test 1 of 1 **
Connected to: netspeed.stanford.edu -- Using IPv4 address
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
checking for firewalls . . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client-to-server [C2S]) . . . . . 6.72Mb/s
running 10s inbound test (server-to-client [S2C]) . . . . . . 8.25Mb/s
The slowest link in the end-to-end path is a 10 Mbps Ethernet subnet

click START to re-test

** Starting test 1 of 1 **
Connected to: netspeed.stanford.edu -- Using IPv4 address
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
checking for firewalls . . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client-to-server [C2S]) . . . . . 1.4Mb/s
running 10s inbound test (server-to-client [S2C]) . . . . . . 11.14Mb/s
The slowest link in the end-to-end path is a 10 Mbps Ethernet subnet

click START to re-test

** Starting test 1 of 1 **
Connected to: netspeed.stanford.edu -- Using IPv4 address
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
checking for firewalls . . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client-to-server [C2S]) . . . . . 4.36Mb/s
running 10s inbound test (server-to-client [S2C]) . . . . . . 13.44Mb/s
The slowest link in the end-to-end path is a 10 Mbps Ethernet subnet

click START to re-test

** Starting test 1 of 1 **
Connected to: netspeed.stanford.edu -- Using IPv4 address
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
checking for firewalls . . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client-to-server [C2S]) . . . . . 3.42Mb/s
running 10s inbound test (server-to-client [S2C]) . . . . . . 12.27Mb/s
The slowest link in the end-to-end path is a 10 Mbps Ethernet subnet

click START to re-test

** Starting test 1 of 1 **
Connected to: netspeed.stanford.edu -- Using IPv4 address
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
checking for firewalls . . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client-to-server [C2S]) . . . . . 4.43Mb/s
running 10s inbound test (server-to-client [S2C]) . . . . . . 13.29Mb/s
The slowest link in the end-to-end path is a 10 Mbps Ethernet subnet

click START to re-test

** Starting test 1 of 1 **
Connected to: netspeed.stanford.edu -- Using IPv4 address
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
checking for firewalls . . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client-to-server [C2S]) . . . . . 2.11Mb/s
running 10s inbound test (server-to-client [S2C]) . . . . . . 7.28Mb/s
The slowest link in the end-to-end path is a 10 Mbps Ethernet subnet

click START to re-test

** Starting test 1 of 1 **
Connected to: netspeed.stanford.edu -- Using IPv4 address
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
checking for firewalls . . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client-to-server [C2S]) . . . . . 6.35Mb/s
running 10s inbound test (server-to-client [S2C]) . . . . . . 5.75Mb/s
The slowest link in the end-to-end path is a 10 Mbps Ethernet subnet
-------------------------------------------------------------




--
Cox Premier HSI, SB6120, DIR-628, XPSP3 Pro, Win7 Toshiba Satellite A505-S6973
SA8240HDC DVR, SARA v1.90.5.a113, My Moxi purchase on Hold for now due to SDV...
External eSATA WD Caviar Black WD1001FALS, Direct Connection


BryanInPHX
Premium
join:2001-03-06
Phoenix, AZ
kudos:2
Reviews:
·Cox HSI
reply to BryanInPHX
Update to my "work in progress" of tests prior to and after the firmware update.
Forum also updated with latest results. »[AZ] Are the Moto SB6120 problems resolved in AZ?

Bandwidth Testing before Firmware Update: (I have serveral spreadsheets downloaded of test results from speedtest.net)
»azspeedtest.cox.com/ - Averaged 74 Mbps
»www.speedtest.net - Phoenix - Averaged 32.6 Mbps
»test.lvcm.com/sustained/ - Averaged 24 Mbps

»nitro.ucsc.edu - Averaged 34 Mbps
»netspeed.stanford.edu- Averaged 35Mbps

-------------------------------------------------------------
Bandwidth Testing after Firmware Update for Tue 4/20/10 10pm-12am PST, each test ran 8 times over the 2HR period.
»azspeedtest.cox.com/ - Averaged 51.1 Mbps
»www.speedtest.net - Phoenix - Averaged 17.9 Mbps
»test.lvcm.com/sustained/ - Averaged 9.2 Mbps

»nitro.ucsc.edu - Averaged 14.7 Mbps
»netspeed.stanford.edu - Averaged 10.2 Mbps

I hope this information is useful. Thanks, Bryan
--
Cox Premier HSI, SB6120, DIR-628, XPSP3 Pro, Win7 Toshiba Satellite A505-S6973
SA8240HDC DVR, SARA v1.90.5.a113, My Moxi purchase on Hold for now due to SDV...
External eSATA WD Caviar Black WD1001FALS, Direct Connection


BryanInPHX
Premium
join:2001-03-06
Phoenix, AZ
kudos:2
Reviews:
·Cox HSI
reply to BryanInPHX
Click for full size
I decided to try the "Reset All Defaults", I was hesitant at first but decided what the heck. It took about 5 minutes. Then I Rebooted the modem. It cleared all the logs. (so you might want to save them before doing this) It might have helped, seems it did somewhat.

Note:
Resetting the cable modem to its factory default configuration will remove all stored parameters learned by the cable modem during prior initializations. The process to get back online from a factory default condition could take from 5 to 30 minutes. Please reference the cable modem User Guide for details on the power up sequence.
--
Cox Premier HSI, SB6120, DIR-628, XPSP3 Pro, Win7 Toshiba Satellite A505-S6973
SA8240HDC DVR, SARA v1.90.5.a113, My Moxi purchase on Hold for now due to SDV...
External eSATA WD Caviar Black WD1001FALS, Direct Connection


BryanInPHX
Premium
join:2001-03-06
Phoenix, AZ
kudos:2
Reviews:
·Cox HSI

3 edits
reply to BryanInPHX
said by BryanInPHX:

Update 04/19/10
OK, I am very angry, I have been having extreme slow speed issues the last 24 hours several days. And come to find out Cox updated my new SB6120 modem with Firmware Name: SB6120-1.0.2.4-SCM01-NOSH. I did not ask for this my modem was working great with the firmware at 1.0.1.8-SCM02-NOSH
Cox offered to push my modem 1.0.2.0 or 1.0.1.7, But not 1.0.1.8-SCM02-NOSH. Wouldn't the firmware just be updated to the latest again?

Any thoughts on the two firmwares Cox did offer? Thanks.
--
Cox Premier HSI, SB6120, DIR-628, XPSP3 Pro, Win7 Toshiba Satellite A505-S6973
SA8240HDC DVR, SARA v1.90.5.a113, My Moxi purchase on Hold for now due to SDV...
External eSATA WD Caviar Black WD1001FALS, Direct Connection


Nerdtalker
Working Hard, Or Hardly Working?
Premium,MVM
join:2003-02-18
Tucson, AZ
reply to BryanInPHX
Click for full size
Click for full size
I just noticed something interesting. In my market at least, SB6120-1.0.2.4-SCM01-NOSH just got pushed out this last week.

As of yet, I haven't experienced any changes in speeds or signals, just a few new elements in the UI which I noted above including IPv4/IPv6 fields. It'd be great to see some of that eventually coming.
--
"Some people never see the light till it shines thru bullet holes." -Bruce Cockburn

I'm testing Gmail's spam filters: Broadbandreports1@gmail.com
Spam: 12900+ messages currently using 406 MB.


BryanInPHX
Premium
join:2001-03-06
Phoenix, AZ
kudos:2
Reviews:
·Cox HSI

3 edits
reply to BryanInPHX

My YouTube Video Speed History 1/2 of Cox PHX Average

Click for full size
My YouTube Video Speed History
»www.youtube.com/my_speed#

OK, here is another example that I am getting 1/2 the Download Speed of the average Cox Phoenix HSI user. The average Qwest DSL User is getting slightly better speeds than I am.
.
--
Cox Premier HSI, SB6120, DIR-628, XPSP3 Pro, Win7 Toshiba Satellite A505-S6973
SA8240HDC DVR, SARA v1.90.5.a113, My Moxi purchase on Hold for now due to SDV...
External eSATA WD Caviar Black WD1001FALS, Direct Connection


BryanInPHX
Premium
join:2001-03-06
Phoenix, AZ
kudos:2

2 edits
reply to BryanInPHX

Re: [AZ] Are the Moto SB6120 problems resolved in AZ?

It's 2:30am and I am having to wait for pages to load, What is going on???

and to make it worse Cox just ran a TV Ad telling me how fast their HSI was.....


BryanInPHX
Premium
join:2001-03-06
Phoenix, AZ
kudos:2
Reviews:
·Cox HSI

1 edit
reply to BryanInPHX

Another YouTube Video Speed History

Click for full size
YouTube Video Speed History, 4/26/10
As you can see another fantastic YouTube Video Speed History, from another machine, for only 4/26/07. I cleared my cache and cookies to get a snapshot of just one day. You can also see Qwest DSL is still faster than Cox HSI Premier.


BryanInPHX
Premium
join:2001-03-06
Phoenix, AZ
kudos:2
Reviews:
·Cox HSI

1 edit
reply to BryanInPHX

Re: [AZ] Are the Moto SB6120 problems resolved in AZ?


Sustained DL 2.7MB/s - 21.6Mbps
Sustained Downloads again averaging 22Mbps
Well at least for today my speeds are back where I would expect them to be.


TCP/Web100 Network Diagnostic Tool v5.5.4a
click START to begin

** Starting test 1 of 1 **
Connected to: nitro.ucsc.edu -- Using IPv4 address
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
checking for firewalls . . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client-to-server [C2S]) . . . . . 5.47Mb/s
running 10s inbound test (server-to-client [S2C]) . . . . . . 38.50Mb/s
The slowest link in the end-to-end path is a 10 Mbps Ethernet subnet

click START to re-test

** Starting test 1 of 1 **
Connected to: nitro.ucsc.edu -- Using IPv4 address
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
checking for firewalls . . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client-to-server [C2S]) . . . . . 5.46Mb/s
running 10s inbound test (server-to-client [S2C]) . . . . . . 38.48Mb/s
The slowest link in the end-to-end path is a 10 Mbps Ethernet subnet
------------------------------------------------------------------------
TCP/Web100 Network Diagnostic Tool v5.5.4a
click START to begin

** Starting test 1 of 1 **
Connected to: netspeed.stanford.edu -- Using IPv4 address
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
checking for firewalls . . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client-to-server [C2S]) . . . . . 5.22Mb/s
running 10s inbound test (server-to-client [S2C]) . . . . . . 38.26Mb/s
The slowest link in the end-to-end path is a 10 Mbps Ethernet subnet

click START to re-test

** Starting test 1 of 1 **
Connected to: netspeed.stanford.edu -- Using IPv4 address
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
checking for firewalls . . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client-to-server [C2S]) . . . . . 5.20Mb/s
running 10s inbound test (server-to-client [S2C]) . . . . . . 38.60Mb/s
--
Cox Premier HSI, SB6120, DIR-628, XPSP3 Pro, Win7 Toshiba Satellite A505-S6973
SA8240HDC DVR, SARA v1.90.5.a113, My Moxi purchase on Hold for now due to SDV...
External eSATA WD Caviar Black WD1001FALS, Direct Connection


BryanInPHX
Premium
join:2001-03-06
Phoenix, AZ
kudos:2
Reviews:
·Cox HSI

1 edit
reply to BryanInPHX

YouTube Video Speed History for April 27, 2010 was 6.75 Mbps.

Click for full size
YouTube Video Speed History
YouTube Video Speed History now above the Cox PHX average again also.


BryanInPHX
Premium
join:2001-03-06
Phoenix, AZ
kudos:2
Reviews:
·Cox HSI
reply to BryanInPHX

Wow, who flipped the switch on High??? Thank You Cox!!!

Wow, who flipped the switch on High??? Thank You Cox!!!


.

.

.

--
Cox Premier HSI, SB6120, DIR-628, XPSP3 Pro, Win7 Toshiba Satellite A505-S6973
SA8240HDC DVR, SARA v1.90.5.a113, My Moxi purchase on Hold for now due to SDV...
External eSATA WD Caviar Black WD1001FALS, Direct Connection


BryanInPHX
Premium
join:2001-03-06
Phoenix, AZ
kudos:2
Reviews:
·Cox HSI

1 edit
reply to BryanInPHX

Re: [AZ] Are the Moto SB6120 problems resolved in AZ?

I noticed tonight sometime my modem logs disappeared and currently the only entry is the following:
Connection and speeds are both excellent though.

Jan 01 1970 00:01:24 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=00:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
---------------------------------------------------------
Model Name: SB6120
Vendor Name: Motorola
Firmware Name: SB6120-1.0.1.7-SCM00-NOSH
Boot Version: PSPU-Boot 1.0.0.4m1
Hardware Version: 1.0
Serial Number: xxxxxxxxxxxxxxxxxxxxxxxxxxx
Firmware Build Time: Mar 20 2009 17:48:45
---------------------------------------------------------
Did this happen to anyone else? I'm gonna reboot the modem and see what happens.

Rebooted by configuration page and now the only log entry is:
Apr 27 2010 10:52:38 6-Notice E101.0 SW Download INIT - Via NMS

Where did the other log entry go? and it usually shows in the logs that it was rebooted via the console?

--
Cox Premier HSI, SB6120, DIR-628, XPSP3 Pro, Win7 Toshiba Satellite A505-S6973
SA8240HDC DVR, SARA v1.90.5.a113, My Moxi purchase on Hold for now due to SDV...
External eSATA DVR Expander, WD Caviar Black WD1001FALS, Direct Connection

lilstone87

join:2009-04-09
Portsmouth, VA
kudos:3
said by BryanInPHX:

I noticed tonight sometime my modem logs disappeared and currently the only entry is the following:
Connection and speeds are both excellent though.

Jan 01 1970 00:01:24 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=00:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
---------------------------------------------------------
Model Name: SB6120
Vendor Name: Motorola
Firmware Name: SB6120-1.0.1.7-SCM00-NOSH
Boot Version: PSPU-Boot 1.0.0.4m1
Hardware Version: 1.0
Serial Number: xxxxxxxxxxxxxxxxxxxxxxxxxxx
Firmware Build Time: Mar 20 2009 17:48:45
---------------------------------------------------------
Did this happen to anyone else? I'm gonna reboot the modem and see what happens.

Rebooted by configuration page and now the only log entry is:
Apr 27 2010 10:52:38 6-Notice E101.0 SW Download INIT - Via NMS

Where did the other log entry go? and it usually shows in the logs that it was rebooted via the console?

If I'm correct that was a added feature in the 1.0.2.4 firmware. With going back to the older 1.0.1.7 firmware, there are a couple features left out. So once they release 1.0.3.0 withen the next few weeks, you should get all these features, and info back.


odog
Cable Centric Vendor Biased
Premium,VIP
join:2001-08-05
Atlanta, GA
kudos:16
quote:
Apr 27 2010 10:52:38 6-Notice E101.0 SW Download INIT - Via NMS
that log entry is from a week ago, it's not from the most recent reset. That entry is from the modem being firmware upgraded.


BryanInPHX
Premium
join:2001-03-06
Phoenix, AZ
kudos:2
Reviews:
·Cox HSI

2 edits
said by odog:

quote:
Apr 27 2010 10:52:38 6-Notice E101.0 SW Download INIT - Via NMS
that log entry is from a week ago, it's not from the most recent reset. That entry is from the modem being firmware upgraded.
Yes, this is probably a FW version 1.0.1.7 glitch.
There were two more recent SW Downloads that should also be showing up.

05-05-2010 @ 15:34 SW Download INIT - Via NMS to SB6120-1.0.1.7

04-30-2010 @ 04:47 SW Download INIT - Via NMS to SB6120-1.0.2.4
--
Cox Premier HSI, SB6120, DIR-628, XPSP3 Pro, Win7 Toshiba Satellite A505-S6973
SA8240HDC DVR, SARA v1.90.5.a113, My Moxi purchase on Hold for now due to SDV...
External eSATA DVR Expander, WD Caviar Black WD1001FALS, Direct Connection


trunk420

@cox.net
I've had the same issues as everyone else and just had the 3rd tech (level 2 this time) leave my house after rewiring the whole place and it still does it. Is there anything I can do? No one on the phone has any idea. Please help or give me a bone if possible. I removed the mac addresses.

May 10 2010 16:59:35 6-Notice I401.0 TLV-11 - unrecognized OID;CM-
Jan 01 1970 00:00:39 5-Warning D04.1 ToD request sent - No Response received;CM-CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:12 6-Notice Cable Modem Reboot due to power reset ;CM-CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;

mailman0

join:2004-08-02
Gilbert, AZ
said by trunk420 :

I've had the same issues as everyone else and just had the 3rd tech (level 2 this time) leave my house after rewiring the whole place and it still does it. Is there anything I can do? No one on the phone has any idea. Please help or give me a bone if possible. I removed the mac addresses.

May 10 2010 16:59:35 6-Notice I401.0 TLV-11 - unrecognized OID;CM-
Jan 01 1970 00:00:39 5-Warning D04.1 ToD request sent - No Response received;CM-CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:12 6-Notice Cable Modem Reboot due to power reset ;CM-CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
I've been having the same problem all day, but haven't had time to call yet. This is getting ridiculous. The model assigns my computer an IP address, but I never get an IP address from Cox. Is there anything I can do? It was working great for weeks, then this morning it just fell over.