| This is going to go well. They can't even check-in a returned device that you mailed back to them and they're going to try and coordinate refunds to people? I do like Sprint, but this has disaster written all over it. |
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| I tried the U301. Didn't work. Sent it back.
Was credited for everything.
I got a UPS mailer from them to send the device back....
they received it today. I owe nothing.
So, that's wrong with the process?? ? ? ? ? ?? ? |
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slckusrPremium
join:2003-03-17
Maumee, OH
kudos:1 Reviews:
 ·AT&T U-Verse
 ·AT&T Midwest
| reply to LineNoise
they sent me 2 phones when i upgraded one then they tried to stick me with keeping the random phone they sent me but they put it on my bill.
When i called in to get this corrected i got the sprint customer service treatment ive always read about but never experienced.
I used to be a sprint promoter but the way i was treated for their error turned me away, I paid my etf and left. |
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| ^ That's what's wrong with this.
I ordered a phone, changed my mind, they didn't credit me for 2 months. I had to dispute that charge so I didn't have have to pay interest. |
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tito79
join:2010-03-14
Carmel, NY | They been doing that for year now. |
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 ozznyPremium
join:2005-04-22
New York, NY | reply to slckusr
said by slckusr:they sent me 2 phones when i upgraded one then they tried to stick me with keeping the random phone they sent me but they put it on my bill. When i called in to get this corrected i got the sprint customer service treatment ive always read about but never experienced. I used to be a sprint promoter but the way i was treated for their error turned me away, I paid my etf and left. Your story is exactly what happened to me. That's the reason today I am with Verizon. |
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