Why anyone still has VOIP when home phone bundles are available with cable/fiber; and the abundance of cellular options still confundles me.
You are confused about a lot of things. Let me help you: it is cheaper and offers better service than cable's Voip. I have had Vonage for quite a while, still this non-fees raise irritates me.
You may call their legal department 732 231 6705 and leave a message. I will write a letter to Congress regarding this unfees shit that has to stop. Maybe a class action lawsuit will start, Vonage could be a unlucky one to start with.