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weaseled386
join:2008-04-13
Edgewater, FL

1 edit

weaseled386

Member

Previous review posted on false pretenses!

Based on my tone above, I don't think anyone would argue that I was happy with my service... because I was! However, it was posted based on false pretenses.

For the last week I've been on the 32/5 profile. The 3HD streams, 1SD stream & 24/3 internet was nice. However, after posting the message above was posted my TV's froze for a moment and I found a Retrain in my RG. I then noticed I was placed back on the 25/2 profile. This was done without a single call or email, and I only found out by calling in and speaking with Tier-1.

Swapping 1HD stream for 1SD stream isn't all that bad, you're playing with fire when you reduce a man's internet speed, but you've screwed up by not telling them.

With that said, my disconnect order has been placed.